Solutions Architect, Payor Integrations

About Us:

Hippocratic AI has developed a safety-focused Large Language Model (LLM) for healthcare. The company believes that a safe LLM can dramatically improve healthcare accessibility and health outcomes in the world by bringing deep healthcare expertise to every human. No other technology has the potential to have this level of global impact on health. 

Why Join Our Team:

• Innovative Mission: We are developing a safe, healthcare-focused large language model (LLM) designed to revolutionize health outcomes on a global scale.
• Visionary Leadership: Hippocratic AI was co-founded by CEO Munjal Shah, alongside a group of physicians, hospital administrators, healthcare professionals, and artificial intelligence researchers from leading institutions, including El Camino Health, Johns Hopkins, Stanford, Microsoft, Google, and NVIDIA.
• Strategic Investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA’s NVentures, Premji Invest, SV Angel, and six health systems.
• World-Class Team: Our team is composed of leading experts in healthcare and artificial intelligence, ensuring our technology is safe, effective, and capable of delivering meaningful improvements to healthcare delivery and outcomes.

For more information, visit www.HippocraticAI.com.

We value in-person teamwork and believe the best ideas happen together. Our team is expected to be in the office five days a week in Palo Alto, CA, unless explicitly noted otherwise in the job description.

About the Role

We are seeking a dynamic and experienced individual to join our team as the Solutions Architect with a primary focus on Payor Integrations. In this role, you will drive successful product integrations with payor organizations while also supporting opportunities with providers and digital health companies. You will collaborate closely with our clients’ technical and operational teams to facilitate smooth implementation processes and ensure our solutions are optimally utilized in diverse payor environments.

Key Responsibilities

• Lead the technical aspects of payor engagements during pre-sales and post-sales cycles, ensuring a seamless, tailored experience for each client.
• Serve as the primary technical resource for payor organizations, educating them on features, functionalities, and use cases most relevant to their business needs.
• Provide expert guidance in areas such as claims processing, coverage determinations, population health initiatives, and other core payor workflows.
• Collaborate closely with cross-functional teams (product, engineering, AI, clinical, and sales) to drive successful outcomes and product enhancements that address payor-specific requirements.
• Develop tooling and playbooks to streamline and automate key pre-sales activities for payor clients, improving efficiency and scalability across multiple engagements.
• Navigate complex topics such as data integrations (EHR, CRM, ERP), product configuration, and interoperability standards, ensuring payor use cases are addressed effectively.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Business, or a related field.
• 5+ years of experience in healthcare implementation or product management.
• 5+ years of experience integrating with enterprise EHRs (Epic, Cerner, Athena, etc.).
• Familiarity with healthcare data and interoperability standards (such as FHIR, HL7v2, etc.).
• Experience in hospital operations (ambulatory or home health) and/or population health systems is highly valuable.
• Proven ability to cultivate strong customer relationships and deliver exemplary product support, especially in payor contexts (e.g., claims management, coverage, member engagement).
• Demonstrated proficiency in translating external stakeholder needs into internal product requirements.

Preferred Qualifications:

• Comfortable reading and debugging Python.
• Start-up experience preferred.

If you are passionate about revolutionizing healthcare through safe and effective LLM technology and have a proven track record in payor-focused integrations, we want to hear from you! Join us on our mission to transform healthcare and make a global impact on health outcomes.