Director of Growth
As demand for Scale and its AI services continues to grow rapidly, we simultaneously need to significantly increase the span and scale of our operations. We’re seeking a highly motivated and experienced Director of Growth to drive the acquisition, training, and engagement of our diverse tasker community spanning multiple geographies, languages, and areas of expertise. You will play a pivotal role in tackling some of the most challenging problems in AI today. Your focus will be on developing new channels to find taskers, building effective onboarding funnels to scale tasker capacity while maintaining high quality, and optimizing systems and processes to enhance the experience for both taskers and our operators. We are looking for someone who can excel in problem-solving and has a strong track record in leading and inspiring teams to achieve exceptional results.
You will:
- Oversee teams accountable for driving the acquisition, retention, and engagement of taskers using a variety of new and existing channels, systems, and processes.
- Dive into the tasker onboarding, training, and tasking interactions with our platforms to understand how to optimize growth funnels and tasker experience.
- Develop and own ambitious KPIs for your team, collaborate with other teams throughout the ops and broader company organization to achieve those KPIs.
- Build and manage a high-performing team, capable of executing immediate objectives while also anticipating and handling future operational challenges.
- Bring a creative mindset to identify innovative growth strategies while utilizing data-driven insights to address scalability and efficiency bottlenecks.
Ideally you'd have:
- 8-12 years of experience in growth, product, and/or in operations, 5+ years as a people manager.
- Strong management skills in leading a large team while growing, hiring, and developing top talent.
- Quantitative background with strong analytical and problem solving mindset to solving operational and business problems.
- Ability to balance strategic thinking, future planning, and hands-on execution.
- Experience driving ambitious growth metrics within an operational environment.
Nice to have:
- Experience working in a high growth startup in operations, product, or growth.
The base salary range for this full-time position in our hub locations of San Francisco, New York, or Seattle, is $179,200-$220,000. Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Scale employees are also granted Stock Options that are awarded upon board of director approval. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
About Us:
At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how machine learning can build innovative products. Our products provide access to human-powered data for hundreds of use cases and are used by industry leaders such as Open AI, Lyft, Meta, GM, Samsung, Airbnb, NVIDIA, and many more. We’ve recently raised $325 million in Series E funding at a valuation of $7B+ and are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.
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