GTM Systems Lead

Why Harvey

Harvey is a secure AI platform for legal and professional services that augments productivity and automates complex workflows. Harvey uses algorithms with reasoning-adept LLMs that have been customized and developed by our expert team of lawyers, engineers and research scientists. We’ve found product market fit and are scaling our team very quickly. Some reasons to join Harvey are:

• Exceptional product market fit: We have partnered with the largest law firms and professional service providers in the world, including Paul Weiss, A&O Shearman, Ashurst, O'Melveny & Myers, PwC, KKR, and many others.
• Strategic investors: Raised over $500 million from strategic investors including Sequoia, Google Ventures, Kleiner Perkins, and OpenAI.
• World-class team: Harvey is hiring the best talent from DeepMind, Google Brain, Stripe, FAIR, Tesla Autopilot, Glean, Superhuman, Figma, and more.
• Partnerships: Our engineers and researchers work directly with OpenAI to build the future of generative AI and redefine professional services.
• Performance: 4x ARR in 2024.
• Competitive compensation.

Role Overview

As our GTM Systems Lead, you’ll architect and scale the Marketing and Sales tech stack to keep pace with our hyper-growth. You’ll own and optimize the tools that power our go-to-market motion, ensuring they integrate seamlessly and drive efficiency across teams. This role is all about impact—automating processes, improving data integrity, and enabling our Sales and Marketing teams to move faster. As the first hire in this space, you’ll have the opportunity to lay the foundation for a scalable, high-performance GTM infrastructure.

This role is open to candidates in New York City or remote workers who are located in the Eastern Time Zone (EST) to ensure optimal collaboration.

What You’ll Do

• Design, build, own, and optimize our Quote-to-Cash (QTC) stack, ensuring seamless integration across CPQ, billing, and finance systems.
• Manage and enhance end-to-end CPQ workflows ensuring pricing & packaging, discounting, approvals, contracts, and integrations are optimized.
• Work closely with Rev Ops and Finance to improve deal velocity, forecasting, and revenue reporting while simultaneously creating a great buying experience for our customers.
• Lead the implementation of automation within Salesforce, reducing manual work for Sales and Finance teams.
• Ensure seamless integration between Salesforce, NetSuite, and other systems.
• Maintain data integrity, build custom dashboards, reports, and automation to drive better decision-making.
• Work cross-functionally to align our go-to-market tech stack with business needs and compliance requirements.
• Troubleshoot and resolve Salesforce issues while managing platform upgrades and enhancements.
• Implement monitoring and measurement systems to keep tabs on the health & performance of our QTC systems and experience.
• Ensure that our QTC capabilities will stay ahead of the business’s needs; Harvey is a young company and our GTM motions and pricing & packaging may evolve rapidly.

What You Have

• 5+ years of hands-on experience in global companies with Salesforce Sales Cloud, CPQ, and QTC processes.
• Deep expertise and thought leadership in the CPQ space, including pricing strategies, approvals, quoting, customer experience, and order automation.
• Strong experience integrating Salesforce with billing systems (Zuora, NetSuite, Stripe, etc.).
• Experience with lead-to-cash workflows, including contract lifecycle management and revenue recognition.
• Ability to build and maintain flows, automation, custom objects, reports, and dashboards.
• Strong engineering background with knowledge of SOQL, Apex (preferred), and declarative automation tools.
• Deep familiarity with relevant security & compliance requirements for running a QTC function that customers trust (SOX, SOC2, GDPR, etc.).
• Exceptional problem-solving skills and ability to work cross-functionally in a fast-paced startup.

Bonus Points

• Salesforce certifications (Salesforce Certified CPQ Specialist, Advanced Admin, or Architect).
• Experience with enterprise SaaS sales cycles and handling multi-tier pricing models.
• Knowledge of Revenue Cloud, Subscription Billing, or ASC 606 revenue recognition.
• Experience with Marketo, HubSpot, or other RevOps tools.
• Prior experience in a high-growth startup environment.

Compensation Range

$180,000 – $230,000 USD (compensation based on location, experience, and market conditions)

Please find our CA applicant privacy notice here.

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are in the early innings of a generational company. Joining early at a hypergrowth startup has proven to lead to exponential growth in responsibility, access, and ability. Apply here today!