Sales onboarding program manager

✍🏽 About Writer

AI your people will love. That's our vision, and it contains multitudes :-)

AI

your people

will love.

We're filling a big need for generative AI built ground-up for the needs of enterprises and embraced by their teams. As generative AI became a board-level initiative almost overnight for most enterprises, our market matured dramatically and we benefit from that tailwind. Our product is highly differentiated, our roadmap is transformative, and our customers are happy and vocal.

We’re looking for an experienced onboarding program manager to come and build the first sales onboarding experience as we get ready to scale our sales team.

📐 About this role

Generative AI is a new category with lots of potential and opportunity but also a lot of noise & competition. Writer’s able to stand out from the crowd by delivering production-ready AI solutions that solve real use cases and drive real business value. 

Our ideal candidate is someone who has built a 30 & 60-day onboarding program that accelerated ramp times, created confidence in their sellers, and helped them become trusted advisors via deep product understanding and sales process adherence. 

You’ll work collaboratively on designing the certifications, implementing an LMS, building best-in-class documentation, and facilitating trainings yourself or through subject matter experts across the team. 

This role is perfect for someone who loves to both design and implement. If you love to ship impactful work, collaborate, and iterate quickly, be provided real, tactical feedback, and have your perspective and intuition trusted to leave your imprint on Writer, this is the right role for you.

🦸🏻‍♀️ Your responsibilities

• Manage the end-to-end sales onboarding process - tools, trainings, scheduling
• Design and implement the first 30-day experience for all new sellers
• Make sure there’s a clear framework and checklist for what sellers need to be able to know, do, and say by certain checkpoints
• Implement & maintain an LMS and content management system to help sellers find all the latest relevant information quickly
• Create content, sessions, & experiences that help new hires quickly learn the relevant material

📊 Metrics you’ll review or be accountable for:

• Time to ramp
• Time to first close
• Time to first outbound meeting booked
• Graduation rate from ramping to ramped status

⭐️ Is this you?

• 5+ years of experience working in enablement
• SaaS sales enablement experience is a must
• Ability to create compelling training sessions, presentations, and collateral to help new hires absorb complex concepts easily
• Ability to present to broader audiences both in-person and remotely
• Ability to drive alignment across numerous stakeholders
• Thrives in ambiguity and can create paved roads from dirt paths
• Experience with tools like Highspot, Articulate, and Workramp is a plus

AND

• Open to honest (and kind) feedback; tough skin
• Self-aware and committed to learning the why for both successes and failures
• Proactive communication skills, both sync and async
• Intrinsically motivated: you set the highest possible bar for what you build and ship
• Incredibly curious and an active listener
• A connection to our mission of “Great writing for everyone”
• A natural affinity to our values of connect, challenge, own

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:
• Employer-covered medical plans, dental, vision, and life insurance
• FSA
• Competitive parental leave policy (parents actually work here!)
• Generous PTO
• Company stock options
• 401k plan with employer matching
• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.