Data Analyst

At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.

Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network.

Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI.

Want to become a key part of the Generative AI revolution? We should talk.

Netomi is a Y-Combinator and VC-backed Artificial Intelligence company that sits at the intersection of two rapidly developing fields: AI and messaging. We do not sell an abstract, futuristic technology - we sell a solution that a large number of Fortune 500 companies are using today to drive engagement and sales across the entire customer journey. By leveraging deep reinforcement learning and our continuously learning neural network, our customers are able to successfully meet their objectives of generating social engagement, driving commerce and providing customer service. We're building the future of how technology and people work together to create frictionless experiences for customers.

Want to have a direct impact in solving the top challenges businesses face today? Join us!

Job Description:

We are looking for a BOT Analyst who can help us dig into raw data, analyse it and draw conclusions that help in making business decisions.

Responsibilities

Understanding of client’s business to be able to create data models for training AI BOTs.

Creating training data sets to train AI BOTs.

Leverage multiple crowdsourcing strategies to collect training and test data for DL models and help with cleansing, filtering and messaging those data.

Preparing and executing test sets to test AI BOTs post training.

Analyzing user conversations with AI bots and preparing reports on AI performance, sharing suggestions for improvement.

Enhancing and maintaining the quality of AI model over time, with continuous learning of AI BOTs from user feedback, agent feedback and live user conversations.

Requirements

3+ years experience in related field.

Knowledge of scripting in any language like SQL and Python a plus.

Bachelors degree from a Tier I/Tier II college.

Excellent written and verbal communication skills.

An eye for detail and accuracy.

Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

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