Product Operations

Are you passionate about steering product direction and ensuring customer satisfaction?

Product Operations will be pivotal in triaging customer issues, updating stakeholders, collaborating with engineering teams, managing high-priority projects, and refining release processes for our high-performing Engineering team. Help us drive innovation and excellence across the entire organization!

As part of this role, you will:

Triage customer issues across multiple channels

Update key stakeholders and employees regularly on progress of projects across departments

Work closely with engineering managers and engineers to make progress on customer requests

Project management for high-priority customers

Improve processes for product releases

We'd love to hear from you if you have:

Bachelor’s degree in Computer Science or equivalent technical work experience

3+ years of experience with Machine Learning projects & platforms

3+ years of experience with leading commercial cloud provider platforms

Software development experience (ability to build and assess systems/platforms)

Strong communication skills and can effectively share your work with a broader audience through writing and speaking

Ability to handle multiple competing priorities in a fast-paced environment

A deep understanding of software development in a team, and a track record of shipping software on time

An obsession with contributing to the development of high-performing engineering organizations, are detail-driven with excellent problem-solving abilities

At Anyscale, we take a market-based approach to compensation. We are data-driven, transparent, and consistent. The target salary for this role is $181,000 - $213,822. As the market data changes over time, the target salary for this role may be adjusted.

This role is also eligible to participate in Anyscale's Equity and Benefits offerings, including the following:

Stock Options

Healthcare plans, with premiums covered by Anyscale at 99% for both employees and dependents

401k Retirement Plan

Wellness stipend

Education stipend

Fertility benefits

Paid Parental Leave

Flexible Time Off

Commute reimbursement

100% of in-office meals covered

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Product Operations

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