Technical Program Manager
About AssemblyAI
At AssemblyAI, we’re creating a leading Applied AI company by building powerful models to transcribe and understand audio data, exposed through a straightforward web API.
Progress in AI is moving at an unprecedented pace–we keep our pulse on the latest developments and breakthroughs in AI research and use these advances to inform our production-ready AI models. Our Automated Speech Recognition (ASR) models already outperform companies like Google, AWS, and Microsoft - which is why hundreds of companies and thousands of developers are using our API to transcribe and understand millions of videos, podcasts, phone calls, and Zoom meetings every day.
We’ve raised funding by leading investors including Accel, Insight Partners, Y Combinator’s AI Fund, Patrick and John Collision, Nat Friedman, and Daniel Gross. As part of a huge and emerging market, AssemblyAI is well on its way to becoming the leader in applied AI.
Join our world-class, remote team and help us build an iconic AI company!
What you’ll do
Program and project execution
- Gather requirements from internal stakeholders, collaboratively propose solutions, and coordinate with internal and external resources on execution.
- Communicate project and program timelines, progress, cost, risks, and dependencies.
Data Annotation / Labeling
- Strategically partner with cross-functional stakeholders to understand objectives and requirements and translate that into specifications for data annotation.
- Layout a roadmap for annotation timelines, including feedback on what’s realistic and what’s aspirational.
- Develop an annotation program to meet our capability requirements, including but not limited to clear instructions to a team of annotators, identify where the gaps in the instructions may be, and perform quality checks on annotated data to ensure accuracy and consistency, making necessary corrections and improvements.
- Maintain transcription and annotation guidelines for internal and / or external labelers.
- Implement annotation quality assurance methods
- Supervise the data labeling process with internal or external resources as needed—ensuring accuracy and consistency.
- Manage, train, and evaluate labellers, providing feedback and ensuring high-quality annotations.
- Build and maintain relationships with data vendors
- Meet deadlines and productivity targets while maintaining high accuracy rates.
- Identify opportunities for process improvement and automation in data annotation workflows to increase productivity and quality.
What we are looking for
- 2+ years of experience as a Technical Program Manager, Data or equivalent role
- 5+ years combined experience in Project Management or Technical roles
- Strong understanding of AI/ML training data concepts, requirements & lifecycle
- Strong project management skills with the ability to prioritize competing demands
- Experience working closely with the business & internal engineering teams
- Experience working with vendors and negotiating engagement terms
- Experience with Jira is a plus
- Experience with spreadsheets and SQL.
- Experience in a remote environment a plus
- Experience in data annotation or related roles, with a strong understanding of annotation techniques and best practices.
- Familiarity with annotation tools/software. Bonus if you have built and designed custom annotation tools.
- Strong analytical and problem-solving skills with an eye for detail.
- Strong communication and collaboration skills, with the ability to work effectively in a team environment.
- Deeply wants to understand the task, capabilities of the model, and success criteria of the task, partnering closely with Research and Product to understand end-user needs.
- Should be able to take a higher-level description of the dataset and convert that into specific requirements.
Working at AssemblyAI
We are a small but mighty group of problem solvers, innovators, and experienced AI researchers with over 20 years of expertise in Machine Learning, Speech Recognition, and NLP. As a fully remote team, we’re looking for people to join our team who are ambitious, curious, and self-motivated. We put a lot of trust and autonomy into everyone on our team and want to find people who will add to our culture, not just fit in.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply!
Keep Exploring AssemblyAI:
Learn more about AI models for speech recognition
Core Transcription | Audio Intelligence | LeMUR | Try the Playground
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