Associate Site Reliability Engineer/Site Reliability Engineer
C3.ai, Inc. (NYSE:AI) is a leading Enterprise AI software provider for accelerating digital transformation. The proven C3 AI Platform provides comprehensive services to build enterprise-scale AI applications more efficiently and cost-effectively than alternative approaches. The C3 AI Platform supports the value chain in any industry with prebuilt, configurable, high-value AI applications for reliability, fraud detection, sensor network health, supply network optimization, energy management, anti-money laundering, and customer engagement. Learn more at: C3 AI
We are looking for Associate Site Reliability Engineer/Site Reliability Engineer to join our team in Guadalajara, Mexico.
Technical Skills:
- In-depth knowledge of cloud infrastructure (AWS, Azure, GCP)
- Proficient in monitoring and alerting tools (Prometheus, Grafana, OpenSearch Stack)
- Well-versed in containerization technologies (Docker, Kubernetes)
- Skilled in Linux system administration
- Experienced in scripting and automation (Bash, Python)
Operational Skills:
- Strong incident management and troubleshooting abilities
- Expertise in root cause analysis
- Capable of triaging alerts and prioritizing critical issues
- Proactive in monitoring and identifying potential issues
- Experienced in developing monitoring dashboards and configuring alerts
Soft Skills:
- Excellent communication and collaboration abilities
- Strong problem-solving skills
- Able to work under pressure and during critical incidents
- Flexible with shift work
- Quick to learn new technologies
C3 AI provides a competitive compensation package and excellent benefits.
C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.