Solution Engineer/Senior Solution Engineer (Federal)
C3.ai, Inc. (NYSE:AI) is a leading Enterprise AI software provider for accelerating digital transformation. The proven C3 AI Platform provides comprehensive services to build enterprise-scale AI applications more efficiently and cost-effectively than alternative approaches. The C3 AI Platform supports the value chain in any industry with prebuilt, configurable, high-value AI applications for reliability, fraud detection, sensor network health, supply network optimization, energy management, anti-money laundering, and customer engagement. Learn more at: C3 AI
C3 AI is seeking Solution Engineers/ Senior Solution Engineers. As a Solution Engineer/ Senior Solution Engineer, you will be engineering full-stack AI-driven web applications on the C3 AI Platform. You will be working directly with our customers to design, develop, and deploy production applications, demos, and proofs-of-technology. An ideal candidate possesses strategic and analytical aptitude, software development expertise, and excellent interpersonal skills.
Recent examples of successful engagements include predictive maintenance on oil and gas equipment and aircraft subsystems, supply chain optimization, manufacturing yield optimization, chronic disease prevention, customer spend prediction, and equipment lifetime optimization. These are high value projects with high levels of internal and external visibility.
This role requires US Citizenship. Active Department of Defense (DoD) security clearance (Secret or higher) is preferred.
Responsibilities:
- Develop and deploy full-stack, AI-based enterprise applications on the C3 AI Platform
- Test, troubleshoot, and enhance customer software applications with and on behalf of customers
- Identify application performance bottlenecks and implement optimizations
- Conduct design and development reviews of customer software applications
- Deliver technical deep-dives, demonstrations, and customer training
- Engage customer executives and domain experts to define and design production-ready application demos
- Drive sales discussions on architecture and engineering, particularly with explaining the C3 AI Platform and its interoperability with existing systems
- Act as a technical expert in scoping of new applications and provide level-of-effort estimations
- Continuously identify technical risks and gaps; devise mitigation strategies in anticipation of customer needs and communicate project status to internal and external executive stakeholders
- Write application specifications and documentation
- Lead a development team and manage individual project deliverables
- Mentor junior team members on coding standards and design techniques
- Work closely with product management and engineering to drive improvements to the overall quality of C3 AI software
- Lead improvement efforts across the company that will impact all customers
Required Qualifications:
- Bachelor’s degree in a Science, Technology, Engineering or Mathematics (STEM), or comparable area of study
- 2+ years of professional software development experience with object-oriented programming languages
- Willing and able to obtain security clearance
- Strong verbal and written communication, and ability to work effectively on a cross-functional team
- Analytical and problem-solving abilities
- Organizational skills and attention to detail
- Ability to travel as needed
Preferred Qualifications:
- Experience with Federal government, especially DoD
- TS/SCI Clearance (preferably DoD)
- Graduate degree in Science, Technology, Engineering or Mathematics (STEM), or comparable area of study
- Experience deploying enterprise scale applications
- Experience leading engineering teams
- Experience working in a customer-facing role
- Software development experience with JavaScript and Python
- Experience with Git or other version control software
- Experience working with JavaScript frameworks such as React, Redux, Vue, Backbone, or Angular
- Experience deploying software to least one of the leading cloud computing platforms (i.e., GCP, AWS, Azure)
- Understanding of SQL and NoSQL databases
- Proficiency in data structure and algorithm design and implementation
- Proficiency in time-series data analysis, cleansing, and normalization
- Working knowledge of Agile software development methodology
- Solid understanding of common machine learning techniques, applications, and trade-offs
- Domain expertise in one or more of the following industries: Aerospace, Financial Services, Healthcare, Industrial Manufacturing, Oil & Gas, Public Sector, Power & Utilities, Supply Chain, Telecommunications
Candidates must be authorized to work in the United States without the need for current or future company sponsorship.
C3 AI provides excellent benefits, a competitive compensation package and generous equity plan.
C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.