Staff Software Engineer, Infrastructure

About us

Character’s mission is to give everyone on earth access to their own deeply personalized superintelligence that helps them live their best lives.

We’re an AI startup building the next generation of dialog agents, with a long-tail of applications spanning entertainment, education, general question-answering and others.
 
Achieving our mission will require solving ambitious technical challenges, including engineering, research, and design, and we are assembling a world-class team to do so. Our founding team includes AI pioneers from Google Brain and Meta Research whose research has led to major breakthroughs in natural language understanding and dialog applications such as Transformers and Google LaMDA.

Check out our beta to get a glimpse into the future.

About the role
As a Senior Software Engineer - Infrastructure at Character you'll help us scale the infrastructure for one of the fastest growing consumer products on the market today.  You will ensure the scalability, performance and reliability of our "runtime stack" which serves our application and AI inference platform.  You'll work closely with our development team to design and implement processes and systems that ensure the stability and availability of our service.
Key responsibilities
  • Contribute to architecting a service oriented architecture
  • Monitor and optimize application performance within the deployment architecture
  • Add, tune and maintain monitoring & alerting configurations
  • Manage and continue to develop infrastructure as code
  • Build tools to help deploy and test services
  • Write code that improves scalability, performance, maintainability and security
  • Participate in a rotating on-call schedule
  • Practice sustainable incident response and blameless postmortems
  • Job Requirements
  • 7+ years of experience supporting the infrastructure of a software platform and/or application
  • Expertise in distributed systems, service oriented architectures, networking and capacity planning
  • Expertise in monitoring & alerting, scalable testing, automation, CI/CD frameworks and best practices
  • Experience writing Terraform, Python and Golang code
  • Experience with multi-cloud deployments such as GCP, Azure, AWS and Oracle
  • Experience with running Kubernetes in production
  • Experience with Linux/Unix Administration
  • Desired Experience
  • Experience with large GPU/TPU deployments and high-performance computing/networking is highly desired
  • Experience with a NoSQL and RDBMS databases
  • Experience with algorithms, data structures, complexity analysis and software design
  • Experience with production AI/ML systems and services


  • Character is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. We value diversity and encourage applicants from a range of backgrounds to apply.
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