Chief of Staff - People

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

About Cleo

Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being.

Backed by some of the most well-known investors in tech, we’ve reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups, and we were crowned the 'Hottest Tech Scaleup' at the Europas.

Follow us on LinkedIn to keep up to date with new product features and insights from the team.

We’re now looking for a Chief of Staff for the People function, who will be at the heart of shaping our culture and streamlining how we get things done.

What you'll be doing:

• Lead key initiatives: You will work closely with the VP of People, spearheading critical projects end-to-end across the entire People function.
• Strategise and communicate: Steer the ship on change management and communication strategies that shape how we make big decisions that affect everyone at Cleo.
• Drive strategic insights: Be the go-to person for strategic decision-making and stakeholder management. Work closely with our CEO/Founder, and the leadership team to tackle complex people puzzles using detailed insights and analyses.
• Process Pro: Keep your eyes peeled for ways to tweak and enhance how we do things, making sure we're not just meeting deadlines but crushing them, and getting stuff done in the most effective way possible.
• Complex problem solver: Partner with the leaders in our People team to untangle and solve some of the trickiest challenges we face.

About you:

• Experienced in dynamic environments: You thrive in fast-growth tech settings, bringing at least 5 years of experience in either a generalist role or a specialised People role.
• Change champion: You've got a solid track record of managing big, strategic shifts, especially when it's all about People.
• Exceptional communicator: Your outstanding communication skills empower you to manage stakeholders effectively and make your ideas heard.
• Analytical skills: With exceptional analytical and decision-making abilities, you navigate through complexities with ease.
• Detail-oriented: Nothing gets past you because you're all about the nitty-gritty.
• Self-motivated: You're driven by the opportunity for impact and innovation, always ready to take on challenges in a fast-growing company.
• Team player: You’re all about collaboration. You're at your best when brainstorming and building relationships.
• Comfortable with ambiguity: You're comfortable in chaos and can navigate the uncertainties typical of a fast-growth tech company.

What do you get for all your hard work?

• A competitive compensation package (base + equity) with reviews every 8 months. You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com/ - we can pay roughly £69-89k p.a depending on experience.
• Work at one of the fastest-growing tech startups, backed by top VC firms like Sofina, Balderton & EQT Ventures.
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
• Flexibility: We treat you as humans first, employees second. Because we can’t fight for the world’s financial health, if we’re not healthy ourselves. This means all the usual perks but it also means flexibility. We take pride in being a flexible workplace that trusts our Cleople to deliver their best work, giving you the autonomy to structure your day around morning drop-offs to school or daily dog walks.
• Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-2 times a week. On Thursdays, we buy you lunch but you can come to the office on whichever days work best for you!
• Other benefits;
  • 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
  • Check out our new benefits package here: https://web.meetcleo.com/blog/big-benefits-energy-the-latest-cleo-employee-benefits
  • 6% employer-matched pension in the UK
  • Company-wide performance reviews every 8 months e.g every 2 terms, in line with our termly cycles (Jan-April, May-Aug, Sept-Dec):
    • Generous pay increases for high-performers and high-growth team members
    • Equity top-ups for team members getting promoted
  • Private Medical Insurance via Vitality, dental cover, and life assurance
  • Enhanced parental leave
  • 1 month paid sabbatical after 4 years at Cleo
  • Regular socials and activities, online and in-person
  • We'll pay for your OpenAI subscription
  • Online mental health support via Spill
  • And many more!