Growth Lead

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

About Cleo

Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being.

Backed by some of the most well-known investors in tech, we’ve reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups, and we were crowned the 'Hottest Tech Scaleup' at the Europas.

Follow us on LinkedIn to keep up to date with new product features and insights from the team.

As the Growth Lead, you will:

• Drive long-term growth of Cleo products and features through a combination of data analysis, product ideation, and experimentation to optimise product experience
• Use data to understand trends in user behaviour and product usage to influence strategy
• Identify opportunities to drive growth and prioritize them to maximise long-term growth
• Use these opportunities to feed into road mapping and resource allocation
• Execute on projects by working closely with engineering, product management, data science and other members of product teams to land impact on product goals. 
• Support areas of the business and squads to understand how they can progress towards their goals faster
• Lead experimentation from designing tests to analysing results in order to make launch decisions
• Collaborate across squads, ensuring transparent communication and efficient stakeholder management.
• Share customer insights to refine targeting, messaging, and product development
• Stay updated on industry trends and growth techniques
• Coordinate with cross-functional teams to ensure seamless execution of growth initiatives.

About you:

• Addicted to having an outsized impact and focusing on the outcome beyond all else
• Problem solver who can effectively structure problems to generate buy-in
• 5 + years of relevant experience in growth and engagement with a proven track record of execution in high-growth, fast-paced and product-led businesses
• Deeply analytic with the ability to use SQL to dig into data 
• Exceptional communication, leadership, and collaboration skills.
• Ability to grasp product intricacies rapidly and deeply immerse in the domain.
• Experience in aligning team's work with company values and OKRs.
• Proactive approach to decision-making and problem-solving.
• Deep understanding of agile methodologies and their application in growth initiatives.
• Experience and passion for user engagement and growth strategies.

What do you get for all your hard work?

• A competitive compensation package (base + equity) with reviews every 8 months. You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com/ This is a G3/G4-level role and we can pay up to around £80k.
• Work at one of the fastest-growing tech startups, backed by top VC firms like Sofina, Balderton & EQT Ventures.
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
• Flexibility: We treat you as humans first, employees second. Because we can’t fight for the world’s financial health, if we’re not healthy ourselves. This means all the usual perks but it also means flexibility. We take pride in being a flexible workplace that trusts our Cleople to deliver their best work, giving you the autonomy to structure your day around morning drop-offs to school or daily dog walks.
• Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-2 times a week. On Thursdays, we buy you lunch but you can come to the office on whichever days work best for you!
• Other benefits;
  • 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
  • Check out our new benefits package here: https://web.meetcleo.com/blog/big-benefits-energy-the-latest-cleo-employee-benefits
  • 6% employer-matched pension in the UK
  • Company-wide performance reviews every 8 months e.g every 2 terms, in line with our termly cycles (Jan-April, May-Aug, Sept-Dec):
    • Generous pay increases for high-performers and high-growth team members
    • Equity top-ups for team members getting promoted
  • Private Medical Insurance via Vitality, dental cover, and life assurance
  • Enhanced parental leave
  • 1 month paid sabbatical after 4 years at Cleo
  • Regular socials and activities, online and in-person
  • We'll pay for your OpenAI subscription
  • Online mental health support via Spill
  • And many more!

Interview Process

• 30-minute video call with Florian Rose from the Talent Team
• 45-minute video call with Henry Ottewill (Growth Lead)
• 60-minute video call with one of our Analytics Leads and one of our Product Managers - this call will include a live task testing both SQL skills as well as problem discovery and prioritisation skills. 
• 45-minute video call with two other cross-functional stakeholders this role would be working closely with
• 30-minute video call with Chris Hamblin (VP Growth)