People Analytics Lead

This is a Level 4 position. Cleo has 5 internal levels of competency within Analytics. See our skills framework for how we differentiate on seniority.

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.

About Cleo

People come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being.

Backed by some of the best-known investors in tech, we’ve reached millions of people to support them throughout their financial lives. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups, and we were crowned the 'Hottest Tech Scaleup' at the Europas.

Follow us on LinkedIn to keep up to date with new product features and insights from the team.

About the Role:

We are looking for an experienced People Analytics Lead to shape and drive our people data strategy. You will lead the People Analytics function, providing deep insights into employee data that will inform key business decisions and support HR initiatives. As a strategic partner to leadership, you will play a critical role in shaping data-driven solutions that enhance employee experience, optimize performance, and drive organizational growth.

What You'll Be Doing:

As the People Analytics Lead, you will take ownership of the people analytics function, building and refining our data strategy to ensure that insights are actionable and aligned with business goals. You’ll manage a team of analysts and collaborate with HR, People Operations, and leadership to deliver data that drives critical decision-making in areas such as employee engagement, retention, and performance management.

You’ll work closely with your team to develop and maintain advanced dashboards, reports, and data models that provide a real-time view of key HR metrics. Your ability to extract insights from large datasets will be central to identifying trends, diagnosing problems, and offering data-driven recommendations that support our people strategy.

In addition to deep-dive analysis, you will lead initiatives to optimize our people analytics framework, ensuring scalability, accuracy, and integration with broader business systems. Partnering with stakeholders across the company, you'll ensure that data informs every aspect of the employee lifecycle, from recruitment to performance, retention and development.

As a leader in the team, you’ll not only provide insights but will also influence how we use data across the business to enhance decision-making and improve people-related outcomes. Whether you're presenting to senior leadership or guiding your team through the build out of more advanced predictive models, your expertise will be key to shaping the people teams roadmap.

What You'll Need:

• 5+ years of experience in data analytics, with a strong focus on people analytics or HR-related data.
• Proven leadership experience in managing data teams and delivering business impact through data insights.
• Advanced proficiency in SQL for querying, analyzing, and interpreting large datasets.
• Experience working with data visualization tools (e.g., Tableau, Power BI, Looker, Mode) to create actionable dashboards and reports.
• Strong understanding of HR metrics and performance management processes.
• Excellent communication skills, with the ability to translate complex data insights into clear recommendations for non-technical stakeholders.
• Advanced proficiency in Excel/Google Sheets and experience with statistical analysis tools.
• High attention to detail and strong problem-solving skills.
• Experience with Python or R for data analysis and modeling.

Nice to Have:

• Familiarity with HRIS platforms (e.g., HiBob) and their integration with people analytics tools.
• Experience leading people analytics initiatives in a high-growth startup or tech environment.

This is an AX4 position as described in our public skills framework. 

What do you get for all your hard work?

• A competitive compensation package (base + equity). You can view our public skills framework and salary bandings here  - The band for this role is £90K-£113K
• Work at a fast-growing UK startup, backed by top VC firms - Sofina, Balderton, EQT Ventures - that still has a sense of its values
• A clear progression plan. We want you to keep growing. You will always have a clear development plan, built using our skills framework, and a people-manager who works hard to help you on that journey.
• Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-2 times a week. On Thursdays, we buy you lunch but you can come to the office on whichever days work best for you!
• And the rest!
  • Performance reviews every 8 months, with generous pay increases and equity top-ups for high performers
  • Private Medical Insurance, dental cover, life assurance
  • 25 days annual leave + 1 additional day for every year you spend at Cleo (+ public holidays)
  • 6% employer-matched pension
  • 1 month paid sabbatical after 4 years at Cleo
  • Enhanced parental leave
  • Access to Learnerbly, Reforge, and other L&D portals
  • Online mental health support via Spill
  • We'll pay for your OpenAI subscription
  • Regular socials and activities, online and in-person
  • And more! Check out our full benefits package

UK App access: The Cleo app is no longer downloadable in the UK. Why? 99% of our users are based in the US – where financial health is often overlooked. We’ve shifted our focus to where we can provide the most value and make the greatest impact for users. We’ll be returning to support UK users in the future.