Senior Product Designer

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

About Cleo

Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being.

Backed by some of the most well-known investors in tech, we’ve reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups, and we were crowned the 'Hottest Tech Scaleup' at the Europas.

Follow us on LinkedIn to keep up to date with new product features and insights from the team.

Please note that, at this time, we are unable to offer visa sponsorship for the Senior Product Designer role. Only candidates who do not require visa sponsorship should apply

On the frontier of design

We're moving through uncharted territory with brand new design challenges around conversation, UI, brand, TOV and applied machine learning AI that don’t have much precedent yet. We’re using all that to help people improve their financial health, solving money problems that make a very real and tangible difference to our users.

The role

Cleo’s Chat pillar owns the strategy and execution for the end-to-end experience of the personalized, AI-enabled financial coach at the heart of our product that supports our users to make smart money decisions every day.

As a Senior Product Designer on the team you’ll get to work across a variety of features and tools that help solve problems ranging from internal systems that help us train and improve the quality of conversations to deliver the most intuitive, personalized coaching to our users, to Chat UI and onboarding that help users get what they need from Cleo quickly and seamlessly.

What you’ll be doing:

• Owning and driving design problems within your squad's mission
• Executing designs in polished UI in close collaboration with engineers
• Creating clarity through journeys, wireframes and prototypes
• Validating and iterating designs with researchers and product analysts
• Creating great product, UI and chat experiences with content designers
• Planning and prioritising sprint work with product managers

About you:

• You ideally have more than 4 years of experience as a product designer working in a startup or scaleup environment
• Your portfolio includes high impact, high quality mobile app design work that has shipped
• You understand experimentation & analysis and incorporate it into your design decisions
• You’re driven by delivering impact at speed - an idea you and the team have on a Monday could be live and showing results by a Friday!
• You’ve worked closely with product, engineers and other designers and you are familiar with design systems
• A strong communicator who is capable of bringing people together and establishing clarity

How long will the process take?

We aim to move as fast as possible. Usually 2-3 weeks is enough time for us all to get to know each other.

• Step 1: An initial phone call with our Talent Team to learn more about your experience and why you want to work at Cleo
• Step 2: A craft interview with a Lead Product Designer to walk through some of your design work as well as get to know you
• Step 3: A case study with a design manager and another designer to present a more in-depth, end-to-end product problem you’ve solved
• Step 4: A final Cleo values interview with two cross-functional peers from across Engineering, Product or Data

 What do you get for all your hard work?

• A competitive compensation package (base + equity). You can view our public progression framework and salary bandings here: This role is level PD3 and we can pay between £62,737 - £82,539 pa depending on experience
• Work at one of the fastest-growing tech startups, backed by top VC firms like Sofina, Balderton & EQT Ventures.
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
• Flexibility: We treat you as humans first, employees second. Because we can’t fight for the world’s financial health, if we’re not healthy ourselves. This means all the usual perks but it also means flexibility. We take pride in being a flexible workplace that trusts our Cleople to deliver their best work, giving you the autonomy to structure your day around morning drop-offs to school or daily dog walks.
• Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-2 times a week. On Thursdays, we buy you lunch but you can come to the office on whichever days work best for you!

Other benefits;

• Generous pay increases for high-performers and high-growth team members
• Equity top-ups for team members getting promoted
• 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
• Check out our new benefits package here
• 6% employer-matched pension in the UK
• Company-wide performance reviews every 8 months e.g every 2 terms, in line with our termly cycles (Jan-April, May-Aug, Sept-Dec):
• Private Medical Insurance via Vitality, dental cover, and life assurance
• Enhanced parental leave
• 1 month paid sabbatical after 4 years at Cleo
• Regular socials and activities, online and in-person
• We'll pay for your OpenAI subscription
• Online mental health support via Spill
• And many more!