Talent Partner - Commercial

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

Deadline for applications is the 30th December - please ensure you submit your application before that date to be considered. 

About Cleo

Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being.

Backed by some of the most well-known investors in tech, we’ve reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups, and we were crowned the 'Hottest Tech Scaleup' at the Europas.

Follow us on LinkedIn to keep up to date with new product features and insights from the team.

At Cleo, we're building the world's smartest personal AI finance assistant, and we're looking for an enthusiastic Talent Partner with experience in recruiting for commercial roles to join our team. You’ll help us attract, engage, and secure the best talent for various teams across the business. Most roles will be across Marketing, Operations and Finance, but you’ll also support hiring for the People function, Operations, Legal & Compliance, and more. 

This role is ideal for someone passionate about our mission, knowledgeable about talent acquisition for a variety of non-technical roles, and eager to build an inclusive, high-performing company.

What You'll Be Doing

As a Talent Partner, you'll join our close-knit Talent Team, acting as a trusted partner and subject matter expert in commercial recruitment.

Your responsibilities will include:

• Proactively sourcing and engaging exceptional talent for our commercial roles through direct sourcing, building a strong referral network, and fostering candidate pipelines. We hire 99% of our roles directly.
• Working closely with the Principal Talent Partner in this area, for some roles supporting primarily through sourcing activities, while owning more junior roles end-to-end. 
• Ensuring best-in-class interview processes by leveraging data to assess quality of hire, candidate experience, and hiring manager feedback.
• Embedding diversity, equity, and inclusion (DEI) in everything you do, from crafting outreach to working with external specialists on building inclusive recruitment campaigns.
• Staying updated on recruitment tools and techniques, leveraging platforms like LinkedIn Recruiter and Greenhouse to enhance our recruitment processes, but also utilising innovative sourcing techniques (events, x-ray searching etc).

Most of our team is London-based, and we expect you to spend a minimum of two days a week in the office to collaborate with stakeholders, peers, and the People Team.

About You

To thrive in this role, you’ll need:

• Extensive sourcing experience - you must be comfortable spending time directly sourcing.  
• Some initial experience owning end-to-end recruitment processes.
• At least one year of experience working internally for fast-growing, tech-driven companies—a mix of agency and in-house (or RPO/onsite) experience is ideal.
• A candidate-centric mindset that ensures an outstanding experience for both candidates and hiring managers.
• Strong stakeholder management skills: you listen, iterate quickly, and build trust-based relationships.
• A high degree of comfort in context-switching - you’ll be working across various teams in the business, on roles requiring very diverse, often highly specialised skillsets.
• A solution-oriented, proactive approach with creativity and determination to tackle hiring challenges in competitive markets. You’ll get stuff done. 
• Data-driven thinking, leveraging metrics to improve processes and make informed decisions.

Tech TA toolkit: Experience with Greenhouse, Metaview, Otta, LinkedIn Recruiter, Notion, and G-Suite is a plus. If you’ve worked with other advanced sourcing tools, that’s a big plus too!

Logistics

We aim to review all applications within 5 working days. Please note that we might be slower after the 19th of December, as most of the team will be on a break and back in the new year!

The interview process will include:

1. Screening call with one of our Principal Talent Partners – 30–45 mins
2. A task-based interview with our Principal Talent Partner for our commercial roles assessing your sourcing strategies – 60 mins
3. A deep-dive with our Talent Lead to explore your experience and approach – 45 mins.

We aim to complete the process within 2 weeks, but some exceptions might occur because of internal holidays over the Christmas period. 

What do you get for all your hard work?

• A competitive compensation package (base + equity) with reviews every 8 months - Paying between £45-61,000 + equity
• Work at one of the fastest-growing tech startups, backed by top VC firms like Sofina, Balderton & EQT Ventures.
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
• Flexibility: We treat you as humans first, employees second. Because we can’t fight for the world’s financial health, if we’re not healthy ourselves. This means all the usual perks but it also means flexibility. We take pride in being a flexible workplace that trusts our Cleople to deliver their best work, giving you the autonomy to structure your day around morning drop-offs to school or daily dog walks.
• Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-2 times a week. On Wednesdays, we buy you lunch but you can come to the office on whichever days work best for you!
• Other benefits;
• 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
• Check out our new benefits package here: https://web.meetcleo.com/blog/big-benefits-energy-the-latest-cleo-employee-benefits
• 6% employer-matched pension in the UK
• Company-wide performance reviews every 8 months e.g every 2 terms, in line with our termly cycles (Jan-April, May-Aug, Sept-Dec):
• Generous pay increases for high-performers and high-growth team members
• Equity top-ups for team members getting promoted
• Private Medical Insurance via Vitality, dental cover, and life assurance
• Enhanced parental leave
• 1 month paid sabbatical after 4 years at Cleo
• Regular socials and activities, online and in-person
• We'll pay for your OpenAI subscription
• Online mental health support via Spill
• And many more!