Revenue Operations Manager
About ElevenLabs
ElevenLabs is a growth-stage startup that has built the most advanced AI voice models and AI voice products (text to speech, audiobooks creation, dubbing, and the voice library).
We launched in January 2023 and have since reached over 1 million users and partnered with the world’s largest publishers (The New Yorker, The Washington Post, The Atlantic), media companies (Super Hi-Fi, D-ID, Futuri), and gaming studios (Paradox, Cloud Imperium Games, Don’t Nod). We are backed by the leading names in tech and AI (Nat Fridman, Daniel Gross, Andreessen Horowitz, Instagram co-founder Mike Krieger, Oculus VR co-founder Brendan Iribe, Deepmind & Inflection co-founder Mustafa Suleyman, and many others).
We have a unique mix of in-house cutting-edge machine learning research (led by our co-founder Piotr, who was previously a researcher at Google) and strong product-led traction (led by our co-founder Mati, who was at Palantir before and after the IPO).
We have recently concluded our successful Series-B funding round and are hiring to double down on our initial traction to make ElevenLabs a truly generational product company and research lab.
Join us in shaping the future of voice technology.
About the role
We are looking for an energetic, data-obsessed manager to lead our RevOps team. You will be responsible for revenue planning, sales enablement & optimisation and tooling in this new phase of growth.
Key responsibilities:
- Revenue strategy & planning: Own our revenue strategy alongside our expansion plan, market trends and targets.
- Metrics & Analytics: Oversee KPIs, analytics and dashboards to provide operational teams the insights needed to close sales quicker, expand contracts and improve customer satisfaction.
- Data layer: Be the link between self-serve plans and enterprise plans with automated upgrades, triggers and data integrity.
- Sales operations: Collaborate with the rest of the sales organisation to identify bottlenecks, optimisation opportunities and improvements in the pipeline. Develop and maintain sales enablement documentation.
- CRM & Tooling: Evaluate, implement, and manage revenue-related technologies, such as CRM systems, sales analytics tools, revenue management platforms and any other tools that the Revenue team uses.
- Project management: Develop and execute strategic initiatives for the Revenue team.
- Team management: Lead by example our small team of RevOps. Set clear goals, foster continuous iteration & improvement.
Who you are
We are a young company of highly motivated individuals who work together while being spread across the globe. Each one of us is driven by the pursuit of excellence, supporting one another while taking ownership of our outcomes, and exploring uncharted territories. To thrive in this environment, you embody these attitudes: You are passionate about text-to-speech AI driven by a desire to make content universally accessible and breaking the frontiers of new tech. You are a highly motivated and driven individual with a strong work ethic. Our team is committed to going the extra mile, even if it means working long nights and weekends to achieve our goals. You strive for excellence in every aspect of work, consistently taking ownership of your outcomes and overdelivering on goals. Have a humble attitude and are eager to learn whatever it might take to help your team and our customers succeed.
What you bring
- 5+ years of Revenue Operations experience at high-growth technology companies
- Deep knowledge of BI, Salesforce and Sales intelligence tools
- Exceptional analytical and communication skills
- Autonomous and Execution-focused mindset
- Willingness to constantly iterate and test new ideas
What we offer
- Stock options; we want you to have ownership in the company and share the successes that lie ahead. That’s why we offer early employees stock options as part of their compensation package
- Remote-first; we look at who you are rather than where you live. That’s why we are growing across the globe and support your preferred location.
- Flexible working hours; we are a remote-first company and believe in a flexibility.
- Bi-annual company off-sites; the last two were in Portugal and Spain.
- Opportunity to work with a super smart and ambitious group of people.