Associate - Retail & Consumer

About Faculty

Faculty transforms organisational performance through safe, impactful and human-led AI. 

We are Europe’s leading applied AI company, and saw its potential a decade ago - long before the current hype cycle. 

We founded in 2014 with our Fellowship programme, training academics to become commercial data scientists. 

Today, we provide over 300 global customers with industry-leading software, and bespoke AI consultancy for retail, healthcare, energy, and governmental organisations, as well as our award winning Fellowship. 

Our expertise and safety credentials are such that OpenAI asked us to be their first technical partner, helping customers deploy cutting-edge generative AI safely. 

Our high-impact work has saved lives through forecasting NHS demand during covid, produced green energy by routing boats towards the wind, slashed marketing spend by predicting customer spending habits, and kept children safe online. 

AI is an epoch-defining technology. We want people to join us who can help our customers reap its enormous benefits safely.

What you'll be doing:

As a rapidly growing organisation your role will evolve alongside business and customer needs, but you can expect your key day-to-day responsibilities to include:

  • Working directly with clients/customers across a wide range of industries to deliver business value through data science and artificial intelligence

  • Managing individual workstreams to support the successful delivery of customer projects

  • Building and maintaining strong customer relationships

  • Working closely with technical teams to ensure that projects run smoothly on a day-to-day basis

  • Owning standalone internal Faculty projects

  • Supporting business development through undertaking research and creating compelling proposals

  • Supporting the deployment of our decision intelligence product Frontier to customers

  • Adapting to an environment where no two days are the same, and taking the initiative to make sure each day is better than the one before

  • We are growing quickly, and you will be encouraged to grow the scope of your role as you wish.

This role does not require deep technical knowledge, but we'll help you build your understanding of data science techniques and their application in order to credibly communicate their value to a client, and be an effective member of project teams. You will have the opportunity to build up this more detailed understanding of data science first-hand, and get involved in optional internal training sessions to further your technical skills.

Who we are looking for:

At Faculty, your attitude and behaviour are just as important as your skill set. We look for individuals who can support our values, foster our culture and deliver for our organisation. We are a small business, and we need people who take the initiative. You will be given a high degree of autonomy, while still being given support as part of project teams, and formal opportunities to learn and develop.

We are looking for people that might have:

  • Some experience working in a consulting or business role

  • Experience in a client or customer facing role

  • Experience working as part of a team to problem-solve and analyse

  • Some product or technical experience would be useful but not essential

  • Excellent written and verbal communication skills

  • A desire to continuously learn from those around you and improve

  • A proactive desire to take initiative and own the solution to a problem

What we can offer you

The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. This curiosity pushes us to seek truth and understanding in everything we do, to execute work in a nimble and pragmatic manner, to foster talent in one another and always to challenge assumptions.

Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet. You’ll also have the opportunity to make your mark on a high-growth start-up now poised to expand internationally.

Fostering talent is one of our core values, it’s built into our culture and what we offer. Faculty was founded by people who are passionate about continuous learning, and adding value to our people.

Some of our benefits…..

  • Unlimited holidays: We encourage each other to use this time to take a break, work on personal projects, or to spend time with their friends and family.

  • Genuinely flexible working: We believe people have needs, responsibilities and interests that require something different to a strict working day. We trust people to organise and take accountability for their own work and do our best to support their lives outside Faculty. We provide you with all you need to work from home, including a laptop, keyboard, chair…even Sony headphones!

  • Equity: We want you to benefit from Faculty’s growth and success.

  • Fantastic private health, optical and dental insurance for you & optional for your family - including 24/7 unlimited virtual private GP appointments and covering pre-existing medical conditions.

  • Access to mental health coaching with Sanctus

  • Daily breakfast, weekly lunches, and more fruit, drinks and snacks than you could ever eat (for office-based employees).

  • We work hard and make sure we enjoy what we do. So we have frequent socials and informal get-togethers to help make sure you enjoy your time with us. You’ll make friends and professional connections that will last a lifetime.

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