Principal Product Manager, CRM & Engagement
What is Findem:
Findem is an AI driven Talent Acquisition Ecosystem business intelligence platform. We’re a fast-growth
startup with an ambitious vision and the technology to back it up. Our People Intelligence platform uses
true AI and machine learning to provide critical solutions for talent acquisition and people analytics functions. With the deep insights that our platform provides, companies can build more engaged and diverse teams, and close their talent gaps faster. We have an amazing opportunity to establish ourselves as leaders in this space, and we need strong advocates to help us achieve that goal. We’re backed by top-tier investors including Wing Venture Capital – the same firm that backed Snowflake, Cohesity, and Gong. Findem powers businesses across scaling, pre-IPO, and publicly traded companies who trust us to solve their biggest HR and Talent challenges. We have an incredibly skilled and collaborative team that values curiosity, diversity, openness and building great experiences every day for our customers. By joining Findem, you will have the unique opportunity to help define what the future of HR looks like for every business.
Findem is hiring a Principal Product Manager to lead CRM and Engagement efforts to help companies attract and nurture talent. This person should be a strategic thinker, an effective communicator, a user advocate, and a collaborative leader who is driven by a passion for innovation and a commitment to delivering value to customers. This person will drive the success of the product and make a lasting impact on the organization as our product line matures.
RESPONSIBILITIES
Define Product Vision and Strategy:
-Deeply understand the needs of recruiters and talent marketers in managing and nurturing candidate relationships.
-Develop a clear vision and strategy for Findem’s CRM and Engagement products that align with the overall goals of Findem.
-Collaborate with cross-functional teams such as engineering, design, and sales to prioritize features and create a roadmap for Findem’s CRM product.
Execute Development of Product:
-Oversee the entire product development lifecycle, from concept to launch.
-Work closely with prospects and customers to iterate on the product
-Work closely with engineering teams to ensure that features are developed according to specifications and delivered on time.
-Collaborate with UX designers to create intuitive interfaces that enhance user experience and drive engagement.
-Conduct thorough product testing to identify and address any bugs or issues before release.
-Gather feedback from beta testers and iterate on the product based on their input.
-Track key metrics and performance indicators to evaluate the success of the product and identify areas for improvement.
-Gather insights into user behavior and engagement.
Communicate Externally and Internally:
-Communicate regularly with stakeholders, including executives, customers, and internal teams, to keep them informed of the product's progress and solicit feedback.
-Create training materials and documentation to help users understand how to effectively use the product. This may include tutorials, user guides, and help documentation.
-Continuously seek ways to improve the product based on user feedback, market trends, and technological advancements. -Iterate on existing features and explore new opportunities for innovation.
REQUIREMENTS
The right person for this role should possess a combination of customer obsession, domain expertise, technical proficiency, analytical acumen, communication skills, and a proactive attitude toward problem-solving and learning:
-8+ years of experience in building products
-Deep understanding of CRM systems, recruiting engagement tools, marketing automation tools, and talent acquisition processes
-Ability to develop a product vision, define roadmaps and prioritize features
-Familiarity with UX design principles to ensure a positive user experience
-Ability to communicate effectively with engineering teams and understand technical requirements
-Proficiency in using analytics tools to gather insights and make data-driven decisions
-Strong written and verbal communication skills for conveying ideas and requirements
-Ability to build relationships with internal and external stakeholders
-Adept at identifying problems and proposing creative solutions
-Commitment to staying informed about industry trends and expanding skills
The ideal candidate will be located in the Bay Area and will commute to our office in Redwood City, CA regularly.
The role is full-time and comes with full benefits. We are globally headquartered in the San Francisco Bay Area with our India headquarters in Bengaluru.
Equal Opportunity
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, protected veteran status or any other legally-protected characteristic.
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