Research Manager - Data Research Operations Team - Night Shift

What is Findem:

Findem is an AI driven Talent Acquisition Ecosystem business intelligence platform. We’re a fast-growth

startup with an ambitious vision and the technology to back it up. Our People Intelligence platform uses

true AI and machine learning to provide critical solutions for talent acquisition and people analytics functions. With the deep insights that our platform provides, companies can build more engaged and diverse teams, and close their talent gaps faster. We have an amazing opportunity to establish ourselves as leaders in this space, and we need strong advocates to help us achieve that goal. We’re backed by top-tier investors including Wing Venture Capital – the same firm that backed Snowflake, Cohesity, and Gong. Findem powers businesses across scaling, pre-IPO, and publicly traded companies who trust us to solve their biggest HR and Talent challenges. We have an incredibly skilled and collaborative team that values curiosity, diversity, openness and building great experiences every day for our customers. By joining Findem, you will have the unique opportunity to help define what the future of HR looks like for every business.

Why we need you:

Data is the backbone of our product. As a Research Manager at Findem, you will be responsible for the team that ensures our proprietary 3D data is accurate, comprehensive, and formulated to best serve our product/users. We’re looking for a driven individual with a growth mindset, extreme attention to detail, and a positive attitude who can motivate others to perform at their best.

What you'll do

Manage a team of 5-10 research analysts that comprises a shift of our round-the-clock operations

Understand the Findem platform, and how data supports our products

Coordinate and perform primary market data research on companies and candidates, using publicly available data sources and our proprietary data platform

Maintain data accuracy, completeness and freshness above required standards in Findem platform

Hire and develop top talent

Perform ad hoc reporting and analysis

Contribute to additional data research activities as appropriate

Validate data from vendors to match internal standards

Analyze results of projects and summarize to allow management to make decisions

Constantly identify and act on opportunities to improve team performance, owning the associated change management

Develop and track metrics to drive team performance and business results

Communicate and collaborate with Internal teams (Product, Customer Success, Engineering, etc)

Escalate problems or variances in the information and data to the relevant owners and follow through on resolutions

Preferred Qualifications

9+ years in Data Research, Data Operations, or related field

3+ years of team management experience

Experience in managing critical operational processes with SLA responsibility

Experience gathering and analyzing large amounts of data and delivering business process improvements

Expertise in spreadsheets (MS Excel or Google Sheets) including formulae & macros

Experience with databases (querying and analyzing large datasets) such as SQL, MYSQL, and ETL Manager

A highly motivated, driven, and self-starting individual with a positive attitude

Organized and able to prioritize projects for self and others with good business acumen

Extreme curiosity to learn about the product/industry and our customers’ businesses

Work a flexible schedule – this role will entail being physically present to manage work during the Night Shift (5:30 pm to 2:30 am), on-site at our HSR, Bangalore office. As well as digital presence during off hours as needed to coordinate with our round-the-clock operations

Ability to pull data from databases (using Excel, Access, SQL, and/or other data management systems) is a plus

The role is full-time and comes with full benefits. We are globally headquartered in the San Francisco Bay Area with our India headquarters in Bengaluru.

Equal Opportunity

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, protected veteran status or any other legally-protected characteristic.

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Research Manager - Data Research Operations Team - Night Shift

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