Lead Backend Engineer - Screen Recording

Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry.

Empowering contact center stakeholders with real-time insights, our tech facilitates data-driven decision-making for contact centers, enhancing service levels and agent performance. As a vital team member, you'll work on high-impact projects shaping the future of AI-driven enterprise applications alongside experts from Amazon, Facebook, Google, and more. At Level AI, expect a dynamic journey of fun, learning, and growth. Ready to redefine possibilities? Join us!

Competencies : NodeJS, Python, Javascript, Browser Extension, Relational database understanding (viz: PostgreSQL, SQL), OLAP, BigQuery, ETL, Database design, Strong experience in designing REST APIs, Cache, Redis, Celery, Kafka, CI/CD, GCP, Kubernetes and Docker, AV lib (the FFmpeg library) and other live-streaming workflows.

Responsibilties :
  • Innovate, build, and invent on the behalf of our customers.
  • Write clean, maintainable and reusable code along with test cases.
  • Plan, execute and maintain entire products/features which millions of customers will experience. 
  • Keep an eye on making the product modular and scalable.
  • Optimize applications for maximum speed and scalability
  • Mentor junior developers.
  • Drive best practices and engineering excellence.
  • Ability to design and code the right solutions starting with broadly defined problems.
  • Drive best practices and engineering excellence. 
  • Work with other team members to develop the architecture and design of new and current systems. 
  • Work in an agile environment to deliver a high-quality Product.
  •  Collaborate with different teams to develop scalable systems and improve product outcomes.
  • We'll love to explore more about you if you have :
  • Bachelor’s degree in Engineering with a minimum of 6+ Software engineering experience preferably within a startup environment where you've previously delivered high-quality products to users.
  • Extremely good understanding of relational database understanding (viz: PostgreSQL, SQL).
  • Being able to understand & design REST APIs is critical to ensure any reasonably complex functionality within the product.
  • Strong breadth of experience with expertise in Node.JS(BE) and JavaScript.
  • Good understanding of OOP concepts, Data Structures and Algorithms.
  • Expertise in designing applications at scale, using relational and/or non-relational databases.
  • Expertise in Database design along with load balancing.
  • Experience with multithreaded architectures, web services, and caching.
  • Demonstrable experience with av lib (the FFmpeg library) and other live-streaming workflows.
  • Familiarity with streaming protocols and video encoding/decoding.
  • Prior expertise using video streaming services hosted in the cloud.
  • Excellent analytical and problem-solving abilities.
  • Ability to independently work and thrive in a fast-paced environment.
  • Working knowledge of CI/CD, and experience with event-driven systems.
  • Knowledge of Python, GCP, and Docker is a plus.
  • Understanding of Snowflake, OLAP, BigQuery, ETL is a plus.
  • Experience in B2B enterprise project execution

  • Compensation : We offer market-leading compensation, based on the skills and aptitude of the candidate.

    To learn more visit : https://thelevel.ai/
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