Lead Backend Engineer - Analytics

Welcome to Level AI – a Series B startup in Mountain View, CA, transforming the Customer Experience landscape with top-tier VC support and Silicon Valley expertise. Our mission: revolutionize customer sales experiences through cutting-edge speech AI, NLP/NLU, and information retrieval systems.
Empowering contact center stakeholders with real-time insights, our tech facilitates data-driven decision-making for contact centers, enhancing service levels and agent performance. As a vital team member, you'll work on high-impact projects shaping the future of AI-driven enterprise applications alongside experts from Amazon, Facebook, Google, and more. At Level AI, expect a dynamic journey of fun, learning, and growth. Ready to redefine possibilities? Join us!

Competencies : NodeJS, Python, Javascript, Browser Extension, Relational database understanding (viz: PostgreSQL, SQL), OLAP, BigQuery, ETL, Database design, Strong experience in designing REST APIs, Cache, Redis, Celery, Kafka, CI/CD, GCP, Kubernetes and Docker

Responsibilties :
  • Innovate, build, and invent on the behalf of our customers.
  • Write clean, maintainable and reusable code along with test cases.
  • Plan, execute and maintain entire products/features which millions of customers will experience. 
  • Keep an eye on making the product modular and scalable.
  • Optimize applications for maximum speed and scalability
  • Mentor junior developers.
  • Drive best practices and engineering excellence.
  • Ability to design and code the right solutions starting with broadly defined problems.
  • Drive best practices and engineering excellence. 
  • Work with other team members to develop the architecture and design of new and current systems. 
  • Work in an agile environment to deliver a high-quality Product.
  •  Collaborate with different teams to develop scalable systems and improve product outcomes.
  • We'll love to explore more about you if you have :
  • Bachelor’s degree in Engineering with a minimum of 6+ Software engineering experience preferably within a startup environment where you've previously delivered high-quality products to users.
  • Experience in building fault tolerant data pipeline with huge data is plus.
  • Deep understanding of OLAP is a big plus.
  • Extremely good understanding of relational database understanding (viz: PostgreSQL, SQL).
  • Being able to understand & design REST APIs is critical to ensure any reasonably complex functionality within the product.
  • Strong breadth of experience with expertise in Node.JS(BE) and JavaScript.
  • Good understanding of OOP concepts, Data Structures and Algorithms.
  • Expertise in designing applications at scale, using relational and/or non-relational databases.
  • Expertise in Database design along with load balancing.
  • Experience with multithreaded architectures, web services, and caching.
  • Excellent analytical and problem-solving abilities.
  • Ability to independently work and thrive in a fast-paced environment.
  • Working knowledge of CI/CD, and experience with event-driven systems.
  • Knowledge of Python, GCP, and Docker is a plus.
  • Understanding of Snowflake, BigQuery, ETL is a plus.
  • Experience in B2B enterprise project execution

  • Compensation : We offer market-leading compensation, based on the skills and aptitude of the candidate.

    To learn more visit : https://thelevel.ai/
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