QA Engineer - Agent Assist (Delhi India)
Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry.
We are a fast-growing startup looking for a top-notch QA Engineer with a proven track record of building test automation for an enterprise product. You will be at the core of every new feature, every product decision, and every touchpoint of our users. You will directly work with a small experienced team of technologists to identify and solve a new set of problems. Our team is composed of leaders from Amazon Alexa, Zoho, Facebook, and other tech companies. If you are a problem solver and enjoy thinking creatively, you would love to be on this team!!
What you'll be responsible for -
Define, develop and implement test requirements for data pipelines and product features.Product and data expert with deep understanding of all user scenarios.Work cross functionally with developers to gather input on test scenarios.Assess overall product quality and define a strategy to deliver high-quality features.Develop new automated tests and setup automation testing frameworks to reduce time to release product features.Developing framework to do load and stress testing of features.Plan, execute, monitor, and validate testing processes.Supporting manual functional testing such as creating and executing test cases when required.Developing new builds and release pipelines for automation testing.Correcting build errors and maintaining formal release records to track release content. Requirements:
3 to 5 years of experience working as a Quality Engineer with Automation and Manual Testing or Software Development Engineer in Test (SDET).Extensive experience in thorough testing of new data pipelines and complexities tailored to individual customer needs.Experience with Web application standards and API. Hands-on experience with API testing tools like Postman.Strong knowledge of SaaS model/cloud-delivered application testing.Experience with Test and defect management tools.Experience working with latest tools and frameworks in test automation such as Selenium, Cucumber, Katalon Studio, RestAssured / SoapUI, etc.Excellent analytical and program solving skills, excellent written and oral communication, self-starter, and highly motivated.
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