Senior Backend Engineer - Customer Engineering

Welcome to Level AI – a Series B startup in Mountain View, CA, transforming the Customer Experience landscape with top-tier VC support and Silicon Valley expertise. Our mission: revolutionize customer sales experiences through cutting-edge speech AI, NLP/NLU, and information retrieval systems.

Empowering contact center stakeholders with real-time insights, our tech facilitates data-driven decision-making for contact centers, enhancing service levels and agent performance. As a vital team member, you'll work on high-impact projects shaping the future of AI-driven enterprise applications alongside experts from Amazon, Facebook, Google, and more. At Level AI, expect a dynamic journey of fun, learning, and growth. Ready to redefine possibilities? Join us!

Competencies : Python, Django, Relational database understanding (viz: PostgreSQL, SQL), ETL, Database design, Strong experience in designing REST APIs, Cache, Redis, Celery, CI/CD, GCP, Kubernetes and Docker.

  • Innovate, build, and invent on the behalf of our customers. Plan, execute and maintain entire products/features which millions of customers will experience.
  • Ability to design and code the right solutions starting with broadly defined problems.
  • Drive best practices and engineering excellence.
  • Work with other team members to develop the architecture and design of new and current systems.
  • Work in an agile environment to deliver a high-quality Product.
  • Requirements:
  • Qualification: B.E/B.Tech/M.E/M.Tech from tier 1/2 Engineering institutes with relevant work experience with a top technology company.
  • Minimum 4-6 years of backend experience. Experience in at least one higher-level language, preferably Python.
  • Experience in Django is highly desirable.
  • Good understanding of relational databases, data management, and REST API design.
  • Some machine learning experience in the context of NLP would be preferable.
  • Excellent problem-solving skills. 
  • Possess an extremely sound understanding of areas in the basic areas of Computer Science such as Algorithms, Data Structures, Object Oriented Design, Databases.
  • Compensation : We offer market-leading compensation, based on the skills and aptitude of the candidate.

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