Staff Software Engineer
Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry.
Empowering contact center stakeholders with real-time insights, our tech facilitates data-driven decision-making for contact centers, enhancing service levels and agent performance. As a vital team member, you'll work on high-impact projects shaping the future of AI-driven enterprise applications alongside experts from Amazon, Facebook, Google, and more. At Level AI, expect a dynamic journey of fun, learning, and growth. Ready to redefine possibilities? Join us!
Position Overview : We are looking for a Staff Software Engineer to help raise the engineering bar for the entire technology stack at Level AI, including applications, platform and infrastructure. They will actively collaborate with team members and the wider Level AI engineering community to develop highly scalable and performant systems. They will be a technical thought leader who will help drive solving complex problems of today and the future by designing and building simple and elegant technical solutions. They will coach and mentor junior engineers and drive engineering best practices. They will actively collaborate with product managers and other stakeholders both inside and outside the team.
Competencies : Large Scale Distributed systems, Search (such as Elasticsearch), High scale messaging systems (such as Kafka), Real time Job Queues, High throughput and Low latency systems, Python, Django, Relational databases (such as PostgreSQL), data modeling, DB query Optimization, Caching, Redis, Celery, CI/CD, GCP, Kubernetes, Docker.
Nice to have:
CompensationWe offer market leading compensation, based on the skill set and aptitude of the candidate.
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