Manager, FP&A (Expense Management)

LivePerson (NASDAQ: LPSN) is a global leader in trustworthy and equal AI for business. Hundreds of the world's leading brands — including HSBC, Chipotle, and Virgin Media — use our Conversational Cloud platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Generative AI and Large Language Models for better business outcomes.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Every mind is invited to ask questions and actively seek new ways to achieve success and reach their full potential. We operate as one with a growth mindset. This means spotting opportunities, solving ambiguities and seeking effective solutions to challenges that make things better.

Overview:

We are looking for a Manager, FP&A (Expense Management), to manage expenses across our core business units. Reporting to the Director of Finance, you will lead financial systems and process optimization, capturing efficiencies by simplifying data structure, streamlining workflows, standardizing templates, and identifying opportunities for automation. You help drive strategic decision-making, optimize resource allocation, and ensure the financial health of our organization.

You will:

Expense Management

• Develop and implement expense management strategies for our core business units.
• Collaborate with department heads to understand their expense needs and objectives.
• Analyze expense trends, identifying cost-saving opportunities and recommending corrective actions.
• Conduct regular variance analysis to assess actual expenses against budgeted amounts.

Budgeting and Forecasting

• Lead the annual budgeting process for expenses across core business units.
• Work with cross-functional teams to gather relevant data and assumptions for budget development.
• Prepare accurate and comprehensive budget proposals, aligning with our goals and growth strategies.
• Update and refine financial forecasts based on changing business conditions and market dynamics.

Financial Analysis

• Perform in-depth financial analysis to provide insights into expense patterns, trends, and drivers.
• Present findings to senior management and provide recommendations for cost-efficiency and operational effectiveness.

Reporting and Communication

• Create and distribute regular financial reports and dashboards to communicate expense performance to stakeholders.
• Collaborate with accounting teams to ensure accurate and timely recording of expenses in the financial statements.
• Prepare presentations for executive leadership and board meetings, offering concise explanations of expense-related matters.

Process Improvement

• Identify opportunities to improve expense reporting processes and enhance data accuracy.
• Implement best practices for expense tracking and reporting.
• Drive the adoption of financial tools and technologies that facilitate more efficient expense management.

Team Leadership

• Mentor other financial analysts responsible for expense-related tasks.
• Foster a collaborative work environment, encouraging development and growth.

You have:

• Bachelor's degree in Finance, Accounting, Business, or a related field.
• 5+ years of experience in financial planning and analysis, focusing on expense management and budgeting.
• Strong analytical skills with the ability to translate complex financial data into actionable insights.
• Proficiency in financial modeling, scenario analysis, and forecasting techniques.
• Excellent presentation skills, with the ability to convey financial information to finance and non-finance audiences.
• Proficiency in financial management software and ERP systems.
• Previous experience in a leadership or managerial role is preferred.

Benefits:

The salary range for this role will be between $120,000 to $145,000. Final compensation will be determined by a variety of factors, including your location, experience, education, and certifications. During the phone screening, the recruiter will provide the location-specific salary range for this role. Regardless of your personal situation or where you are in the world, LivePerson offers comprehensive and great benefits programs to meet your needs:

• Health: medical, dental, vision and wellbeing.
• Time away: Public holidays and discretionary PTO package for flexible days off with manager approval.
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services.
• Development: tuition reimbursement, native AI learning.
• Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts.
• #LI-Remote

Why you'll love working here:

LivePerson is a hub for the ever-curious and proactive, offering a flexible work-life balance tailored to individual needs. With offices and WeWork locations worldwide, our flexible work policy provides our teams the freedom to work from their preferred environment. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.