FrontEnd Software Developer

LivePerson (NASDAQ:LPSN) is a Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.

You’ll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you’re someone who sees feedback as a chance to learn and grow and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.

Overview:

LivePerson Voice is a state-of-the-art, born-in-the-cloud SaaS offering. Our Cloud platform is a multi-tenanted solution hosted on GCP using a modern technology stack. Most of our cloud software is deployed as microservices written in Node.JS on top of a NoSQL DB stack (MongoDB, Firebase, ElasticSearch). Our telephony connector layer is a mixture of ASP/.Net and Java code.

The customer facing app is written in TypeScript using the modern Angular framework. It is deployed in several different contexts including as a Chrome extension, Electron desktop applications for both Windows and Mac, and embedded in a number of CRMs (including Salesforce) in an iFrame.

In this role you will:

  • Work with Product Management and UX designers to create delightful user experiences
  • Create platform-independent code that can be run on multi-browser, multi-OS environments
  • Produce engineering specifications, delivery estimates, and implement solutions based on product requirements.
  • Provide technical documentation for the solutions that you implement
  • Collaborate with peers on specifications, code reviews, and testing.
  • Write unit and automated end-to-end tests to improve code quality and maximize code coverage for new and existing features.
  • Meet KPIs for engineering team and be responsible for them on a weekly basis
  • Communicating with customers and partners to be able to provide business value and engineering value to the problems at hand. 
  • Participate in daily standups, sprint planning sessions, grooming sessions, and retrospectives.

Requirements:

  • 3+ years experience writing code with TypeScript, Angular, React or equivalent frameworks.
  • Familiarity with either Chrome extension development and/or Electron framework development is a plus.
  • Exposure to reactive programming (i.e. RxJS)
  • Candidates with experience integrating telephony, CRM, or CTI applications is a plus.
  • Experience with Agile development methodology 
  • Ability to work independently with minimal supervision.
  • You have worked on building Enterprise grade software products.
  • Understands process and sees value in automation and efficiency.
  • You have strong communication skills with the ability and willingness to interact with customers directly.
  • Strong problem solving experience being able to come up with solutions including collaborating with 3rd party engineering teams.

Benefits: 

  • Health: medical, mental, dental, and vision
  • Time away: vacation, holidays, care days,
  • Additional: exclusive perks and discounts

 

Why you’ll love working here: 

Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces. 

 

Belonging at LivePerson

At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

 

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

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