Software Development Engineer, Front-end

 

LivePerson (NASDAQ: LPSN) is a global leader in trustworthy and equal AI for business. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our Conversational Cloud platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Generative AI and Large Language Models for better business outcomes.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Every mind is invited to ask questions and seek new ways to achieve success and reach their full potential. We operate as one with a growth mindset. This means spotting opportunities, solving ambiguities and looking for effective solutions to challenges that make things better.

 

Overview:

We are looking for a Front-end Engineer to help us build automation-driven and AI-powered applications. You are an experienced front-end engineer who enjoys building end-to-end systems and building them from the ground up.

 

You will:

  • Build and maintain scalable web applications with interactive and reactive UI.
  • Develop with web frameworks such as Node.js, React, and Angular.
  • Build concept UI design and develop frontend modules to deliver the best possible user experience for applications.
  • Work with backend developers to integrate front-end components with backend APIs, Websocket / socket.io.
  • Implement Websockets using front-end frameworks such as Socket.io or SignalR, or directly using the WebSocket API.
  • Collaborate with back-end developers to integrate Websockets into microservices-based architecture, ensuring scalability and fault-tolerance.
  • Write clean, well-documented, and maintainable code that follows best practices and coding standards.
  • Conduct code reviews and provide constructive feedback to team members.
  • Participate in product and design discussions to help shape the direction of our web applications.
  • Develop conversational interfaces that leverage GPT3, GPT3.5, and ChatGPT to provide a seamless and engaging experience for users.
  • Stay up-to-date with the latest frontend and conversational interface technologies, and evaluate their potential to improve our products.
  • Monitor, test, and improve designs.
  • Deliver testable, maintainable, and high-quality code.
  • Identify, design, and implement internal process improvements, including automating manual processes, optimizing data flows, and re-designing infrastructure for greater scalability and stability.
  • Build analytics tools that use the data pipeline to provide insights into customer acquisition, operational efficiency, and other important performance metrics.
  • Engineering tasks include technical design, implementation, testing, support and participation in peer code reviews.
  • Collaborate and work with multiple engineering and product teams for the end-to-end implementation of new tools and applications.

 

You have:

  • 5+ years of experience in development with web frameworks for interactive and reactive UI
  • 3+ years of experience in development with Microservices, RESTful API, backend systems
  • 3+ years of experience in development with databases, SQL
  • 2+ years of experience in public cloud
  • Graduate degree in Computer Science, Statistics, or another quantitative field
  • Experience using the following software/tools:
    • HTML5, CSS, JavaScript, TypeScript and responsive design techniques
    • At least one front-end development framework - React / Angular / Vue
    • Develop applications that use web authentication methods such as OAuth, JWT
    • Code repository and deployment pipelines - GIT, Docker, Kubernetes
    • Relational SQL and NoSQL databases, including PostgreSQL / MySQL / Cassandra
    • Experience with version control systems, such as Git.

 

Benefits:

The salary range for this role will be between $115,000 to $160,000. Final compensation will be determined by a variety of factors, including your location, experience, education, and certifications. During the phone screening, the recruiter will provide the location-specific salary range for this role. Regardless of your personal situation or where you are in the world, LivePerson offers comprehensive and great benefits programs to meet your needs:

  • Health: medical, dental, vision and wellbeing
  • Time away: Public holidays and discretionary PTO package for flexible days off with manager approval
  • Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
  • Family: parental leave, maternity support, fertility services
  • Development: tuition reimbursement, native AI learning
  • Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts
  • #LI-Remote

 

Why you'll love working here:

LivePerson is a hub for the ever-curious and proactive, offering a flexible work-life balance tailored to individual needs. With offices and WeWork locations worldwide, our flexible work policy provides our teams the freedom to work from their preferred environment. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

 

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logo LivePerson Engineering Full-time 💰 115K - 160K 🌎 Remote 📍 United States - Remote Apply Now
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