Software Development Engineer II (Backend)

LivePerson (NASDAQ:LPSN) is a customer engagement company, creating digital experiences powered by Curiously Human AI. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.

You'll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you're someone who sees feedback as a chance to learn and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.

Overview:

We are looking for an experienced developer to join our team as a Software Development Engineer (Java/Node.js) as part of our Access Control & Authentication Team. While most of the team members are based in Israel, we're "work from anywhere" and have several team members working from remote locations. You will be part of a team that owns the entire User Management system along with taking part in other Security Engineering related tasks. You will be part of the Global Product and Technology unit and would help to build services that are used by our largest customers.

You will:

  • Contribute end-to-end to the product engineering lifecycle from frontend to the backend, including testing & automation, QA, CI, DevOps, and managing the production services.
  • Use expert Java/NodeJS knowledge to build new features, maintain the platform's stability at LivePerson's scale
  • Scale our current system to serve 10x traffic in the next 12 months with important uptime over >99.999%.
  • Improve architectural decisions and hands-on development, including inception, design, execution, and delivery following good design and coding practices.
  • Increase software, databases, queries, and processes – and induce a progressive mindset of excellence and improvements.
  • Produce and inspire high-quality, well-tested code that is easy to read and maintain.
  • Use the latest technologies for our customers at a massive scale.
  • Focus on production readiness including Root Cause Analysis, Testing, Monitoring, Reliability and Documentation
  • Contribute to the team's on-call rotation to improve incident coverage.

You have:

  • BA/B.Sc. in Computer Science / Engineering or equivalent professional experience
  • 3+ years of development experience in Java and SpringBoot
  • 3+ years of experience in developing backend services in SaaS products
  • Experience in Node.JS
  • Experience with large-scale distributed microservices architecture, AWS/GCP
  • Experience with RESTful and GraphQL APIs
  • Hands-on with CI/CD, monitoring, observability, and production readiness
  • Enthusiastic about the end customer experience
  • Experience with globally distributed teams in multiple time zones
  • Familiarity with frontend frameworks (micro frontends a plus)

Benefits:

  • Health: medical, dental, and vision
  • Time away: 28 vacation days
  • Development: Native AI learning
  • Additional: Food Vouchers, monthly phone and internet allowance.

Why you'll love working here:

Your will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces.

Belonging at LivePerson:

At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

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