Content Author
Who We Are
Moveworks is the universal AI copilot for search and automation across all your business applications. We give employees one place to go to find information and get support while reducing costs for your business. The Moveworks Copilot is powered by an industry-leading Reasoning Engine that uses a combination of public and proprietary language models to understand employee queries, then build and execute multi-step plans that achieve them. It does this by linking into systems (like ITSM, HRIS, ERP, identity management, and more) with native and custom-built integrations that turn natural language into powerful automations for employees.
The world’s most innovative brands like Databricks, Broadcom, Hearst, and Palo Alto Networks trust Moveworks to eliminate repetitive support issues, deliver instant knowledge, and empower employees to work faster across applications.
Founded in 2016, Moveworks has raised $315 million in funding, at a valuation of $2.1 billion, thanks to our award-winning product and team. In 2023, we were included in the Forbes Cloud 100 list as well as the Forbes AI 50 for the fifth consecutive year. We were also recognized by the 2023 Edison Awards for AI Optimized Productivity, and were included on Fast Company's Most Innovative Companies list for 2024!
Moveworks has over 500 employees in six offices around the world, and is backed by some of the world's most prominent investors, including Kleiner Perkins, Lightspeed, Bain Capital Ventures, Sapphire Ventures, Iconiq, and more.
Come join one of the most innovative teams on the planet!
The Role
We're on the lookout for a Website Content Author for our corporate website www.moveworks.com with a sharp eye for detail and a passion for digital storytelling to oversee continuous enhancements and daily updates to our corporate website. This pivotal role demands a proactive, deadline-focused professional adept at fostering collaboration between marketing and development teams to deliver swift, high-quality executions. Ideal candidates will be well-versed in Adobe Experience Manager (AEM), bringing a blend of technical acumen and creative insight to manage our CMS with precision.
Your curiosity, independence, and drive will be key to navigating this role, as will your ability to adapt and respond to the evolving needs of our digital landscape. With your blend of technical skills and creative vision, you’ll not only contribute to the growth and dynamism of our digital presence but also help shape the way our story is told.
What You Will Do
- Spearhead the ongoing maintenance, updates, and enhancements of our corporate website, ensuring content is fresh, relevant, and engaging.
- Forge strong collaborative relationships with the marketing and development teams to ensure seamless execution of web content and web marketing initiatives.
- Manage the creation and optimization of web pages and components within Adobe Experience Manager (AEM), transforming designs and wireframes into dynamic digital experiences.
- Oversee content publishing across various channels, ensuring compatibility and optimization for both desktop and mobile viewers.
- Administer digital assets via the DAM (Digital Asset Manager), working closely with the creative team to curate and manage copy, visuals, and multimedia content.
- Uphold the highest standards of quality across all digital content forms, conducting thorough evaluations and testing to ensure alignment with brand standards and UX best practices.
- Edit and refine digital content, including marketing collateral, navigational elements, and instructional materials, to enhance user engagement and retention.
- Write new production processes to optimize internal workflows such as defining localization best practices, agreeing on SLAs with stakeholders, establishing guidelines for adding tags/pixels to the site, and simplifying web requirements in JIRA.
- Embody our mission to provide consistent, customer-focused messaging across all digital touchpoints, collaborating with copywriters and the broader marketing team to maintain a unified brand narrative.
- Partner with SEO team and execute on on-page SEO efforts, Google performance scores and execute on technical SEO improvements for the organic health of the website
- Code web content in AEM to support marketing campaigns, SEO optimization, promotions, A/B tests, web page migrations, and rebranding efforts.
- Defines component enhancements with visual designers and web development to improve web page performance and authoring processes.
- Leverages web accessibility best practices to meet WCAG standards by auditing and fixing missing alt tags, missing header tags, broken code, and image contrast issues.
Nice To Have
- Design, develop, and maintain automated test scripts using appropriate tools and frameworks (e.g., Selenium, Cypress, Appium).
- Collaborate with development and QA teams to understand product requirements and identify testing scenarios.
- Execute automated tests and analyze test results to identify defects.
- Create and maintain test data for automated testing.
- Participate in code reviews and provide feedback on test automation best practices.
What You Bring To The Table
- 2+ years of hands-on experience with Adobe Experience Manager (AEM) in a content management or authoring capacity.
- Exceptional organizational and project management capabilities with a proven track record of meeting tight deadlines in a fast-paced environment.
- Strong communication skills, capable of navigating complex project requirements and collaborating effectively across diverse teams.
- Flexibility and adaptability to juggle multiple competing tasks and roles.
- Profound knowledge of CMS, proficient in Adobe CMS content authoring, familiar with wireframes, experience fragments, components, atomic system, and design/prototyping tools.
- Demonstrates experience in content management for corporate or enterprise-level websites.
*Our compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions or bonus plans.
Ultimately, in determining pay, final offers may vary from the amount listed based on geography, the role’s scope and complexity, the candidate’s experience and expertise, and other factors.
Moveworks Is An Equal Opportunity Employer
*Moveworks is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other characteristics protected by law.