Product Analyst
Who We Are
Moveworks is the universal AI copilot for search and automation across all your business applications. We give employees one place to go to find information and get support while reducing costs for your business. The Moveworks Copilot is powered by an industry-leading Reasoning Engine that uses a combination of public and proprietary language models to understand employee queries, then build and execute multi-step plans that achieve them. It does this by linking into systems (like ITSM, HRIS, ERP, identity management, and more) with native and custom-built integrations that turn natural language into powerful automations for employees.
The world’s most innovative brands like Databricks, Broadcom, Hearst, and Palo Alto Networks trust Moveworks to eliminate repetitive support issues, deliver instant knowledge, and empower employees to work faster across applications.
Founded in 2016, Moveworks has raised $315 million in funding, at a valuation of $2.1 billion, thanks to our award-winning product and team. In 2023, we were included in the Forbes Cloud 100 list as well as the Forbes AI 50 for the fifth consecutive year. We were also recognized by the 2023 Edison Awards for AI Optimized Productivity, and were included on Fast Company's Most Innovative Companies list for 2024!
Moveworks has over 500 employees in six offices around the world, and is backed by some of the world's most prominent investors, including Kleiner Perkins, Lightspeed, Bain Capital Ventures, Sapphire Ventures, Iconiq, and more.
Come join one of the most innovative teams on the planet!
What You Will Do:
As a Moveworks Product Analyst, you are an expert in deconstructing complex problems by utilizing your technical depth to identify creative solutions made available by integrating to a new platform. You have an understanding of APIs, authentication as well as familiarity common enterprise platform paradigms including concepts such as tickets, groups, approvals. You are able to build a deep understanding of all the ways a platform works - including the various ways a platform can be customized which can have implications to integration design decisions. You are someone who can bridge the technical with the enterprise and cultivate relationships with both internal and external stakeholders. You feel most at home when working hand in hand with data, engineering and customer success.
- Build out the Moveworks 3rd party Integration strategy including playing a key role in investigating, planning and executing on new 3rd party Integrations such as ITSM, ERP, CRM, HRIS, IGA platforms.
- Build out Stakeholder experience products to gain visibility and control of the Moveworks Platform
- You will inspire & support engineering teams to achieve their goals through collaborative goal setting, project definition, milestone development, and tactical support throughout the project
- You will ensure our designers deeply understand customer pain and can test their ideas rapidly
- You will support our deployment team in helping customers realize product value quickly
What You Bring To The Table:
- You have 1-3 years experience in a technical role
- You have 1-3 years experience working with and building product leveraging other product APIs
- You have a proven track record of taking ownership of product goals and delivering against them
- You have sound framework for when to iterate, when to discard, and when to scale products
- You have technical and domain experience delivering scalable distributed software on the cloud
- You will win the trust of CIOs and IT Managers at F500 companies to enable rapid product deployment
- You will drive product development from concept to launch and successful iteration in a fast-paced customer obsessed organization
- You have the skills needed to take input from multiple sources, crystallize clear priorities, and communicate them effectively
- You have the ability to create product specs that identify problems, opportunity, goals, metrics, as well as, use cases and product requirements that help design and engineering teams develop solutions and measure success
*Our compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions or bonus plans.
Ultimately, in determining pay, final offers may vary from the amount listed based on geography, the role’s scope and complexity, the candidate’s experience and expertise, and other factors.
Moveworks Is An Equal Opportunity Employer
*Moveworks is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other characteristics protected by law.