Staff Solutions Architect

OctoAI is a leading startup in the fast-paced generative AI market. Our mission is to empower businesses to build differentiated applications that delight customers with the latest generative AI features.

Our platform, OctoAI, delivers generative AI infrastructure to run, tune, and scale models that power AI applications. OctoAI makes models work for you by providing developers easy access to efficient AI infrastructure so they can run the models they choose, tune them for their specific use case, and scale from dev to production seamlessly. With the fastest foundation models on the market (including Llama-2, Stable Diffusion, and SDXL), integrated customization solutions, and world-class ML systems under the hood, developers can focus on building apps that wow their customers without becoming AI infrastructure experts.

Our team consists of experts in cloud services, infrastructure, machine learning systems, hardware, and compilers as well as an accomplished go-to-market team with diverse backgrounds. We have secured over $130M in venture capital funding and will continue to grow over the next year. We're based largely in Seattle but have a remote-first culture with people working all over the US and elsewhere in the world.

We dream big but execute with focus and believe in creativity, productivity, and a balanced life. We value diversity in all dimensions and are always looking for talented people to join our team!


Overview:
As a Staff Solutions Architect, you will lead post-sales technical interactions with OctoAI’s customers.  You will become a trusted advisor, enabling customers to achieve business-focused outcomes with our platform and services and partner with Customer Program Managers to shape and execute a strategy to drive adoption, broader usage, and account growth.  Besides being self-motivated, creative, and solution-focused, you have a proven track record in post-sales implementation and the deployment of technical products marketed to developers.  Your skills include familiarity with the emerging Gen AI landscape, and cloud deployment technologies, and you have a demonstrated ability to think strategically about business, product, and technical issues.
Responsibilities:
  • Proactively guide customers throughout their entire lifecycle from onboarding to scaling up a deployment, providing key technical guidance and problem-solving along the way.
  • Identify and develop ways for customers to improve the Gen AI workflows that power their products (eg using RAG, model evaluation techniques, multi-step image generation pipelines, etc) 
  • Become an expert user of the OctoAI platform to build and present reference architectures, technical guides, and demo applications for customers.
  • Build strong relationships with customers to enable them to become OctoAI advocates and evangelists
  • Partner with Customer Program Managers and Account Executives to create strategies for account growth and to maximize value creation for users. 
  • Develop a strong partnership with our world-class OctoAI engineering teams, serving as a customer advocate while also helping them balance business priorities and prioritize the product roadmap.
  • Contribute to technical marketing activities like blogs, webinars, and live sessions. 
  • Capture, implement, and share best practices/knowledge among the OctoAI user community
  • Keep abreast of trends in the quickly evolving Gen AI industry to serve as a trusted advisor on the newest technologies and practices
  • What we look for:
  • 5+ years of Solutions Architect or Solutions Engineering experience with SaaS or Enterprise platform-based solutions
  • Experience leading customer-facing generative AI, cloud deployment, or data engineering post-sales implementations, including deployments directly in customers’ environments
  • Experience with Gen AI technologies such as Stable Diffusion and Large Language Models. Previous work on RAG solutions and PEFT/LoRA is a plus.
  • Professional experience with cloud deployment technologies, such as Docker, Kubernetes, and tools of major cloud providers (AWS/GCP)
  • Proficient with Python and Bash scripting (other languages, such as Javascript/Typescript, Go, are a plus).
  • Strong presentation skills and ability to tailor communication of technical concepts depending on audience familiarity with the material
  • An interest in and curiosity for self-guided learning of new technologies
  • Comfortable working in a fast-paced, small team environment and ability to operate with good judgment relatively independently.
  • Ability to be resourceful and resilient when faced with ambiguity and new challenges
  • Demonstrated ability in working cross-functionally with sales/customer success/product and engineering teams.
  • B.Sc in Computer Science or related field or equivalent experience.
  • This salary range is the target total cash compensation that includes a quarterly bonus. Our ranges are based on paying competitively for our company's size and industry and are one part of the total compensation package that also includes equity, benefits, and other opportunities at OctoAI. In accordance with pay transparency laws, OctoAI is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. This is a reasonable estimate of the current salary range. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.
    We recognize that people come with experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

    Diversity & Inclusion:
    Our mission extends beyond technological breakthroughs; we aim to mirror the diverse world we serve. We understand the unique insights, creativity, and perspectives a diverse team can bring, and we're actively seeking to broaden our horizons. As we look to the future, we aim to address our current diversity gaps and set new industry standards for inclusivity.

    Benefits Our Team Enjoys:
    • Comprehensive Healthcare: Fully covered premiums for employees and their dependents, including Medical, Dental, Vision, Life Insurance, and Disability Insurance.
    • Competitive Compensation: A mix of salary, bonuses, and meaningful stock options.
    • Financial Benefits: Flexible Spending Accounts for healthcare and dependent care, as well as a Health Savings Account for those opting for a high deductible plan.
    • Future Planning: 401(k) options.
    • Flexible Work Options: Remote and teleworking capabilities.
    • Work-Life Balance: Flexible work hours, generous time off policies, company-sanctioned downtime twice a year, and company-paid holidays.
    • Parental Benefits: Comprehensive parental leave plans for all new parents.
    • Volunteer Time Off (VTO): Four days a year to give back and make a difference in communities.
    • Additional Leaves: Including disability, paid family medical leave, and paid military leave.

    At OctoAI, we believe in creating an environment where everyone is valued and respected. Discrimination doesn't have a place in our culture. We evaluate individuals based on their abilities and effectiveness. We're committed to equal opportunity and ensuring that all qualified applicants receive consideration, free from biases related to race, color, religion, gender, identity, orientation, national origin, genetics, disability, age, or veteran status.
    Apply for this job

    Other AI Jobs like this

    logo OctoML Solutions Architect Salaried, full-time 🌎 Remote Apply Now
    Your subscription could not be saved. Please try again.
    Your subscription has been successful.

    Newsletter

    Subscribe and stay updated.

    Your subscription could not be saved. Please try again.
    Your subscription has been successful.

    Join our newsletter