Community, Head of Internet Creators

About the Team

The Community team at OpenAI is dedicated to building relationships with early adopters—individuals who are pioneering and shaping compelling use cases for our technologies. We showcase these early adopters’ use cases and insights for their broader communities to learn from. We focus on four distinct cohorts: visual creatives, writers, educators, and internet creators.

About the Role

Community building at OpenAI is unique. We’re not focused on followers or ROI. Conversations about our technology are dictated by the first people, often individuals, to share use cases and impressions. 

As our first team member to focus on internet creators, you will architect how OpenAI builds sincere and trusting relationships with creators who are using AI tools in their creative process and businesses. You’ll find the important members of this community all around the world, support and learn from their AI applications, and help share their insights so millions more creators and their followers can learn from them.

This role is based in New York, NY or San Francisco, CA. We offer relocation assistance to new employees.

In this role, you will:

• Own the vision for building a community of early and important adopters. This will include understanding creators’ experiences, finding exceptional community members, doing outreach to them, and highlighting their insights for using our technology.
• Architect posts, videos, workshops, events, and more spotlighting valuable use cases for this cohort. Collaborate with our internal social, creative, and events team to realize these stories.
• Develop and manage an early adopter community—a special set of creators who we trust to try our technologies first and shape applications for others.
• Translate complicated technological advances to members of this community with a variety of backgrounds, ranging from someone who has just discovered ChatGPT to creators with advanced technical chops.
• Collaborate cross-functionally to drive, build and maintain systems that allow OpenAI teams to learn from this community’s use cases and insights.

You might thrive in this role if you: 

• Have exceptional verbal and written communication skills. Can turn use cases from creators into clear stories, and navigate complex policy and technology conversations with warmth and clarity.
• Have experience in scaled community building, preferably in a scrappy startup environment.
• Enjoy hunting for interesting outliers online. Have the ability to quickly build warm, trusting relationships with new people over email, zoom, and beyond.
• Are confident in creating briefs for seasoned creative partners, such as video and events specialists, and helping them realize work that honors members of a community.
• Are curious about new developments in AI and how they are transforming what creators can create and how they can run their businesses.
• Thrive in a collaborative environment and enjoy working across teams and departments with colleagues from different backgrounds and areas of expertise.
• Are comfortable working in a fast-paced environment and can adapt to changing priorities and technologies. You are resourceful and can find creative solutions to challenges.
• Believe in the importance of transparency and authenticity in communication.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.