Engineering Manager, Financial Systems

About the Team

The Applied team at OpenAI safely brings cutting-edge technology to the world. We have released groundbreaking products such as ChatGPT, Plugins, DALL·E, and APIs for GPT-4, GPT-3, embeddings, and fine-tuning. Our team also manages large-scale inference infrastructure. With much more on the horizon, our impact continues to grow.

Our customers create fast-growing businesses using our APIs, enabling product features previously unimaginable. ChatGPT exemplifies the current scope of possibilities. We prioritize the responsible use of our powerful tools, valuing safe deployment over unchecked expansion.

Within Applied Engineering, the Financial Engineering team ensures that our diverse products are monetized effectively to accommodate customers' varying needs and scales. Collaborating closely with the GTM and Finance teams, we strive to tailor our billing stack to our evolving internal requirements. We seek an experienced engineer to architect and refine our billing systems, enhancing their functionality to meet the demands of our increasingly complex and expansive product offerings.

In This Role, You Will:

• Lead and Mentor: Oversee and grow a team of financial engineers, fostering a collaborative and innovative team culture.
• Integrate Cross-Functionally: Collaborate closely with Product, Data, Finance, GTM, and other engineering teams, integrating billing tools into product and infrastructure workflows.
• Strategic Direction: Set strategic priorities, staying updated with the latest trends and best practices.
• Drive Operational Excellence: Scale infrastructure and processes to meet the demands of fast-growing products, balancing operational costs with performance.

You Might Thrive in This Role If You:

• Care deeply about diversity, equity, and inclusion, and have a track record of building inclusive teams
• Have a strong track record of coaching engineers to achieve their peak potential
• Have Extensive Engineering Experience in software engineering, ideally with a background in payments, billing, or financial systems.
• Enjoy Cross-Functional Collaboration: Are skilled at engaging with partners outside engineering, including finance, product, and operations teams.
• Are a Strategic Thinker and Problem-Solver: Have a proven ability to set and execute a strategic vision, especially in dynamic environments with competing priorities.
• Are Customer-Centric: Take pride in crafting scalable solutions that meet customer needs, with a focus on delivering an exceptional user experience.
• Embrace Continuous Learning: Stay curious and proactive in acquiring new skills and sharing knowledge across the team.
• Have a variety of experiences with highly available, distributed, online systems and have experience-driven insights into their pitfalls and tradeoffs

Join us to shape the next generation of financial systems, enabling OpenAI’s products to scale responsibly and securely.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. 

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.