People Analytics Lead

About the Team

OpenAI’s People team aims to hire, engage, and retain world-class talent who will ensure that artificial general intelligence benefits all of humanity. Our People Operations team, nested within People, is responsible for driving core People processes and delivering meaningful insights from our employee data. Our team provides essential support to employees and managers, partnering closely with key stakeholders across the organization to streamline processes and enhance decision-making.

About the Role

As the People Analytics Lead, and founding team member, you will be responsible for shaping and launching our first People Analytics function from the ground up. You'll develop a strategic vision, implement critical analytics tools, and partner with stakeholders across People Operations, Recruiting, and the broader business to deliver actionable insights. 

Balancing strategic thinking with hands-on technical execution, you'll design analytics solutions, troubleshoot issues, and ensure high adoption and continuous improvement. This team will likely grow over time, however, you’ll be the main point of contact and executor upfront. This role reports to our Head of People Operations & Insights.

What You'll Do:

• Set the strategic vision and roadmap for the People Analytics function, driving the evolution from foundational reporting to delivering actionable insights.
• Lead the implementation and adoption of a new people analytics tool (e.g. Visier or One Model), including vendor management, system configuration, and user enablement.
• Collaborate closely with key stakeholders (HR Business Partners, Recruiting, Compliance, Mobility, People Systems teams, and business leaders) to identify analytics needs, translate business questions into analyses, and proactively provide actionable insights.
• Own and oversee the end-to-end analytics process, from analysis and visualization through storytelling and influencing strategic decisions, with support from partners who handle data extraction.
• Hands-on development of analytics dashboards, reports, and data visualizations, troubleshooting technical issues, and ensuring data integrity and accuracy.
• Provide thought leadership, guidance, and education on data-driven decision-making to HR and business leaders.
• Drive adoption of analytics solutions, educating stakeholders to leverage data effectively in their decision-making processes.

We’re looking for someone with:

• Exceptional communication, collaboration, and influencing skills; ability to build strong partnerships across functions and levels.
• Proven experience balancing strategic planning and tactical execution, comfortably working hands-on in detailed data tasks while shaping long-term analytics strategies.
• 5+ years of experience specifically in analytics roles, with broader professional experience preferred.
• Proven experience implementing and/or managing analytics platforms (e.g., Visier, One Model).
• Deep proficiency with Workday reporting, HR analytics tools, and database systems such as Snowflake.
• Strong data visualization and presentation skills, with the ability to translate complex analyses into clear, actionable insights.

Workplace & Location

This role is based in our San Francisco office, and we chose this location due to proximity to our core group of People and cross-functional teams. We offer relocation support to new employees.

We use a hybrid work model: three days in the office per week with optional work from home on Thursdays and Fridays.

Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, a private outdoor space for working in the sun or socializing, nap rooms, private bike storage, and more.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.