Program Manager, Intelligence Analysis

About the Team

The Intelligence and Investigations (I2) team seeks to rapidly detect and disrupt abuse in AI and generative AI technologies to ensure their safe use. We are dedicated to identifying emerging abuse trends, analyzing risks, and working with our internal partners to implement effective mitigation strategies to protect against misuse. Our efforts contribute to OpenAI’s overarching goal of developing AI that benefits humanity.

About the Role

As a Program Manager focusing on safety offerings of the I2 team, you will play a crucial role in shaping and expanding our AI safety intelligence services. This includes overseeing the development and implementation of solutions that monitor, detect, and mitigate AI abuse. You will work closely with cross-functional teams, including engineering, marketing, and client success, to ensure that our products and services meet market needs and provide unparalleled safety insights.

We’re looking for people who combine strong program management skills with a deep understanding of AI technologies and a passion for promoting AI safety. The ideal candidate will be able to effectively collaborate with diverse technical and business teams, possess excellent problem-solving abilities, and have a track record of successfully bringing products and services to market.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Define and execute the program safety roadmap of I2.
• Collaborate with engineering and data science teams to develop and enhance safety monitoring, assessment, and intelligence products and services.
• Engage with clients to gather feedback, understand their needs, and tailor solutions to address specific AI safety challenges.
• Analyze market trends, competitive landscape, and customer feedback to identify opportunities for product and services improvement and innovation.
• Ensure that safety offerings comply with relevant regulations and industry standards for AI safety.
• Communicate program vision and strategy to stakeholders, including senior leadership and external partners.

You might thrive in this role if you:

• Have a background in program management, with experience in AI technologies, AI safety, or related fields.
• Possess excellent analytical skills with the ability to interpret complex data and distill findings into actionable insights.
• Demonstrate an understanding of AI and generative AI technologies, as well as industry best practices for safety and security.
• Exhibit excellent communication skills, capable of articulating complex concepts in a clear and concise manner.
• Thrive in collaborative environments and work effectively with diverse teams.
• Are committed to safety principles with a passion for advancing the responsible use of AI.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.