Competitive Intelligence Analyst (f/m/d)*
YOUR MISSION
As a Competitive Intelligence Analyst(f/m/d)*, you will be responsible for gathering, analyzing, and disseminating actionable intelligence about our competitors, the market environment, and industry trends to support our strategic planning and decision-making processes. You will play a key role to guide the development of new products or improvements to existing ones, ensuring they meet market needs.
IN THIS ROLE YOU WILL:
- Conduct comprehensive research and analysis of competitors’ products, services, market presence, and strategies.
- Monitor industry trends, market developments, and regulatory changes that impact the competitive landscape.
- Develop regular reports and presentations on competitive intelligence findings for senior management, highlighting key insights and recommendations.
- Collaborate with cross-functional teams, including marketing, sales, product development, and strategic planning, to provide insights and support informed decision-making.
- Participate in professional development opportunities to enhance skills and knowledge in competitive intelligence.
- Based on the competitive landscape insights, you are closely collaborating with Product marketing, Product sales, and the internal expansion team (applying the insights to our product portfolio).
WHAT YOU BRING TO THE TABLE:
- Bachelor’s or Master’s degree in Business, Marketing, Economics, or a related field.
- Proven 5+ years experience in product competitive intelligence, market research, business analysis, or a related role in Product or Engineering.
- Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
- Excellent communication and presentation skills, with the ability to convey complex information clearly and persuasively.
- Profound knowledge of B2B SaaS products and their technological components, including the latest AI technologies (Speech-To-Text, Text-To-Speech, Natural Language Processing, and Large Language Models)
- Strong communication skills in English (C1) and optionally, German
WHAT'S IN IT FOR YOU?
- Be part of a dynamic, driven team of +30 nationalities with flat hierarchies and a collaborative company culture
- Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days
- Attractive compensation package
- Training and development budget, which can be used for conferences and attending development courses to ensure continuous professional growth
- Flexible working hours, 28 vacation days, and workation opportunities
- Regular team events, game nights, and other social activities
- And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as a social area, fresh fruits, cereals, and drinks
- Is something missing here? Reach out, and let's talk about what else you need for your ideal next growth opportunity
Your recruiting process at Parloa:
Recruiter video call → Expert interview → Case study → Meeting the team → Founder Interview
Why Parloa?
Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 250 people in Berlin, Munich, and New York.
When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $66 million Series B investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey.
Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.