Foundational Deal Desk Manager (f/m/d)*
YOUR MISSION:
As our founding Deal Desk Manager you will streamline sales processes, enhance sales productivity, and ensure effective utilization of our commercial tech stack to drive revenue growth.
You will work closely with our all US commercial teams to identify bottlenecks, implement process improvements, and leverage data analytics to inform strategic decisions. You will act as a bridge between the commercial team and the Revenue Operations team, to achieve business objectives.
IN THIS ROLE YOU WILL:
- Strategic Pricing and Deal Structuring:
- Developing and implementing pricing models across various customer segments.
- Craft tailored deal proposals incorporating volume discounts, tiered pricing, and bundling strategies.
- Cross-functional Coordination and Collaboration:
- Coordinate effectively across departments to facilitate consensus on deals.
- Lead cross-functional meetings to resolve deal-related challenges.
- Experience collaborating closely with global partners and C levels
- Compliance and Governance:
- Ensure adherence to internal policies and industry regulations such as ISO 27001 and SOC2.
- Conduct detailed compliance reviews and manage documentation for audits.
- Process Optimization and Technology Utilization:
- Optimize sales processes to reduce friction and standardize procedures.
- Utilize CRM, CPQ, and project management software to streamline deal management.
- Analytical and Problem-Solving Abilities:
- Assess deal performance analytically and implement strategic improvements.
- Address and overcome challenges in the deal process through problem-solving.
Our Tech-stack:
LinkedIn Sales Navigator, Outreach, Salesforce, Hubspot, Gong, Dreamdata
WHAT YOU BRING TO THE TABLE:
- Experience developing pricing strategies for B2B SaaS Products.
- Experience with industry regulations such as ISO 27001 and SOC 2 certifications.
- Proficiency with CRM, CPQ, and project management tools.
- Strong problem-solving skills.
- Analytical skills.
NICE TO HAVE:
- Project Management Certifications.
- Experience in Sales Operations.
- Degree in Commercial Law or related field.
WHAT'S IN IT FOR YOU?
- Be part of a dynamic, driven team of +33 nationalities with flat hierarchies and a collaborative company culture
- Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days.
- Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth.
- Flexible working hours, 28 vacation days, and workation opportunities
- Regular team events, game nights, and other social activities
- And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, a social area, fresh fruits, cereals and drinks.
- Is something missing here? Reach out and let's talk about what else you need for your ideal next growth opportunity.
Your recruiting process at Parloa:
Recruiter video call → Meet your manager → Challenge Task & Expert interview → Meeting the team → Founder interviews
Why Parloa?
Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 250 people in Berlin, Munich, and New York.
When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $66 million Series B investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey.
Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.