Senior Defensive Security Engineer (f/m/d)*

YOUR MISSION:

As a Senior Defensive Security Engineer (f/m/d)* at Parloa, you will be making a significant impact by enhancing our security posture. This includes designing, implementing, and monitoring security measures while also establishing and ensuring organization-wide compliance with government and industry standards.

IN THIS ROLE YOU WILL:

  • Operate and enhance our Security Information and Event Management System (SIEM)
  • Optimize our security posture by hardening our cloud-based infrastructure, based on security best practices and industry benchmarks
  • Participate in security incident responses and remediate threats
  • Provide technical advice to team members and other departments on security-related matters
  • Support our commercial department with assessments and security questionnaires
  • Establish a security aware culture at Parloa’s organization

WHAT YOU BRING TO THE TABLE:

  • Minimum of 5+ years of working experience as an Information Security professional with hands-on experience
  • In-depth knowledge of security tools, technologies, and methods
  • Strong experience in SIEM systems
  • Expert knowledge of containerized and virtualization technologies
  • Experience in using EDR solutions
  • First experience with compliance and privacy standards
  • Proven experience with Security Incident Response
  • Strong analytical thinking and fast situational comprehension to remediate incidents
  • Track record in securing complex cloud environments
  • Expert knowledge of industry best practices benchmarks, norms, and frameworks
  • Experience with securing and operating an Identity and Access Management
  • Strong team-mentality with excellent interpersonal skills for technical communication, both written and verbal
  • Robust problem-solving skills, the ability to prioritize tasks, and attention to detail

Our Stack: Datadog Cloud Siem, Kubernetes, Azure, Terraform, GitHub

WHAT'S IN IT FOR YOU?

  • Be part of a dynamic, driven team of +20 nationalities with flat hierarchies and collaborative company culture.  
  • Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days.
  • Attractive compensation package.
  • Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth.
  • Flexible working hours, 28 vacation days and workation opportunities.
  • Enjoy unlimited access to a variety of fitness, yoga, and leisure activities via Wellpass.
  • Leverage exclusive offers with our corporate benefits portal, giving you access to compelling deals from leading brands.
  • Regular team events, game nights, and other social activities.
  • And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks.
  • Is something missing here? Reach out and let's talk about what else you need for your ideal next growth opportunity.

Your recruiting process at Parloa:

Recruiter video call  → Hiring Manager Interview → Expert interview(s) → Meeting the team 

 

Why Parloa? 

Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 250 people in Berlin, Munich, and New York.

When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $66 million Series B investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey.

Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.


Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.

* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

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logo Parloa Information Security Full-time On-site 📍 Berlin or Remote Apply Now
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