(Senior) People Operations Partner (f/m/d)*
YOUR MISSION:
As a (Senior) People Operations Partner (f/m/d)* you will be a pivotal member of our team in Berlin, and spearhead the optimization of our people operations, ensuring a seamless and inclusive experience for all Parloa employees.
IN THIS ROLE YOU WILL:
- Handle all administrative tasks related to our global employees, such as managing EOR requests, workation arrangements, as well as contract creation and management.
- Own and improve the payroll process to ensure accurate and timely payments for all employees.
- Contribute to the definition and management of our local benefits packages.
- Curating and updating our internal knowledge base (Notion) to enhance accessibility and efficiency.
- Control the headcount and related budget management.
- Maintaining meticulous records, documentation, and filings to ensure compliance and data integrity.
- Oversee the ESOP processes and record keeping.
Our People Tech-stack:
Personio, Leapsome, Asana, Zapier, Greenhouse, Notion, GSuite, Slack, MacOS
WHAT YOU BRING TO THE TABLE:
- Availability to work onsite at our Berlin office on a regular basis (2-3 days a week).
- Proficiency in German, both written and verbal.
- Strong experience with payroll systems and procedures, ensuring compliance, accuracy and timeliness in processing.
- Demonstrated expertise in policy development, with the ability to craft and communicate policies effectively.
- A strong service-oriented mindset, dedicated to delivering exceptional experiences for both internal and external stakeholders.
- In-depth knowledge of German labor laws, regulations, and compliance standards, ensuring our policies and procedures remain legally sound.
- Data analytics skills, enabling you to derive insights from people metrics to inform decision-making.
NICE TO HAVE:
- Experience with HRIS/PEO and other People related software.
- Project Management Skills: Managing people projects, meeting deadlines, and budget management.
WHAT'S IN IT FOR YOU?
- Be part of a dynamic, driven team of 35+ nationalities with flat hierarchies and a collaborative company culture.
- Attractive compensation package with equity
- Benefits like Deutschlandticket, Urband Sports Club, Wellpass, Nilo Health, JobRad, etc.
- Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth.
- Hybird work environment, flexible working hours, 28 vacation days and workation opportunities.
- Regular team events, game nights, and other social activities.
- And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks.
- Is something missing here? Reach out and let's talk about what else you need for your ideal next growth opportunity.
Your recruiting process at Parloa:
Recruiter video call → Meet your manager → Challenge Task → Expert interview(s) → Meeting the team
Why Parloa?
Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 250 people in Berlin, Munich, and New York.
When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $66 million Series B investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey.
Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.