Product Designer

People.ai is the leader in guiding enterprise sales teams on the proven path to pipeline and revenue generation. The People.ai enterprise revenue intelligence platform ensures organizations speed up complex sales cycles by engaging the right people in the right accounts. Through our patented AI technology, People.ai enables sales teams to clearly see whom to engage with in each of their accounts and exactly what to do to deliver the highest yielding deals. Enterprises such as AppDynamics, DataRobot, Okta, and Zoom know that people buy from people, that’s why people buy from People.ai.

At People.ai, we believe that people enrich the world around them in countless ways. We believe that the more time they spend applying their creativity, resourcefulness, and critical thinking to activities that matter most in their professional life, the more effective a professional they become. We're developing a deep understanding of the professional world, mapping people, companies, and the information that flows between them through natural language processing and machine learning. Our team is a diverse, outspoken group of creatives and critical thinkers, hyper-focused on driving enterprise growth. We embrace different. We applaud non-traditional career paths. We're inspired by people who have made processes their own. 

People.ai’s best in class data and insights platform powers a suite of applications for Go-To-Market teams spanning sales performance coaching, account planning, and opportunity management. People.ai’s applications such as the Sales Solution, and PeopleGlass are enabling many of the most successful and fastest growing companies in the world. 
 
As a Designer reporting to the VP of Product Design, you will be responsible for supporting enhancements and design deliverables for our PeopleGlass solution. You’ll be embedded on a team with a product manager and engineers, iterating through customer feedback to design a solution that scales for both our free product-led growth offering to paid enhancements that enable enterprise customer adoption. As a team member in our design organization, the design work on PeopleGlass will be pivotal in forming and progressing our overall product experience to deliver a world-class customer experience for Go-To-Market teams. 
Responsibilities:
  • Work with product management to create a feedback loop with customers, prospects, and our customer-facing teams. 
  • Use the ‘jobs-to-be-done’ framework or similar methodologies to fill in gaps in GTM team workflows.
  • Design and iterate toward strong product market fit in partnership with product and engineering as measured by hitting delivery timelines and user engagement measured by annual traffic goals for WAU and user retention. 
  • Leverage data usage tools to discover UX improvements based on monitoring user engagement for trends that improve adoption, simplify onboarding, and drive engagement.
  • Contribute to the development and improvement of the People.ai design system. Identify and pursue opportunities to further integrate People.ai's product offerings to reduce friction within user workflows.
  • Requirements:
  • Ability to take designs from wireframe concepts to high-fidelity solutions
  • Understanding of simplifying customer journeys and product flows with the user experience in mind. 
  • Experience in leveraging product analytics to influence design thinking and decision-making.
  • Can articulate design decisions to cross-functional teams and have the ability to work collaboratively in an agile environment
  • Ability to juggle multiple projects simultaneously within an ongoing project or product solution
  • At least 3 years of product design experience.
  • People.ai stands alone in our ability to harness business activity to unlock growth for our customers. We’ve been awarded 49 patents and have an additional 50+ under review. We’ve also received validation via Gartner’s Hype Cycle for CRM Sales Technology, inclusion in Forrester’s New XX Wave, the Y Combinator Top Companies List, and the Forbes AI 50 list.

    Headquartered in Redwood City, CA, People.ai is backed by Y Combinator and Silicon Valley’s top investors, including ICONIQ Capital, Andreessen Horowitz, Lightspeed Venture Partners, Akkadian Ventures, and Mubadala Capital. To learn more, visit us online at: www.people.ai"

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