Senior Professional Services Engineer

Run:AI provides organizations with a world-class machine learning platform to improve productivity and efficiency for data scientists. Our product provides a Run:AI unique HPC scheduler, relies on Run:AI advanced GPUs virtualization technology and makes GPUs first class citizens in Kubernetes. 

In this role you will be responsible for the following:

• Work with Run:ai customers on a daily basis to guide and assist with their onboarding process for Run:AI
• Installation of Run:AI software, Including Kubernetes, NVIDIA Drivers, Docker on cloud and air-gapped environments. 
• Work with various types of Kubernetes orchestration tools and solve complex issues in container environment
• Perform training for customers Researchers and Administrators
• Creation and sharing of best practices, technical content (e.g. how to docs, tips and tricks) 
• Work closely with Product and Engineering teams to define Feature Requests and customers solve issues and bugs in an efficient manner

Qualifications

• 5+ year of Experience in a customer facing role (preferably as a PS engineer)
• BS in Engineering, Computer Engineering, Computer Science or equivalent experience
• Experience presenting to technical audiences and creating technical content for developers
• Hands on experience working with Kubernetes based solution
• Experience with technologies like Docker, Containers and Kubernetes
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Advantage - experience leading and managing team priorities