Technical Project Manager - Customer Projects
Your New Role and Team
Sanctuary AI is looking to hire a Technical Project Manager - Customer Projects. As a versatile team member, you'll play a crucial role in the planning, execution, and completion of strategic customer projects.
Reporting to the Chief Operating Officer, our new Technical Project Manager’s responsibilities will span various crucial areas, ensuring the success and efficiency of our customer projects.
Our Success Criteria
Oversee the full lifecycle of complex customer projects, ensuring timely delivery and quality standardsFacilitate sprint planning, maintain schedules, and deliver weekly progress reportsDevelop and maintain comprehensive project plans, ensuring timely completion and budget adherenceCommunicate critical project status updates and risks to stakeholders promptly and effectively, employing appropriate formats to ensure clear understanding and facilitate informed decision-makingDefine success criteria and metrics on the project/initiatives to help software development teams make data-driven decisionsGather and articulate requirements meticulously to craft realistic execution plans, promoting clarity and alignment across teamsDrive cross-functional communication and collaboration to meet program requirements, fostering a cohesive team environment and ensuring successful project outcomesCollaborate with customers, technical experts, and other stakeholders, to achieve program objectives and drive collective successPrepare and present comprehensive program reports to internal and external stakeholders, delivering actionable insights and fostering transparency and trustFoster a culture of continuous improvement by collecting feedback and lessons learned from each project
Your Experience
Qualifications
Degree in computer science or engineering or equivalent work experience in a related technical fieldProven ability to work efficiently to deliver large projects with multiple stakeholders, tight timelines, and evolving prioritiesExpert understanding of project management practices, Agile methodology, and innovation processesExperience managing research and development projectsA track record of technical excellence and successful project outcomes
Skills
Proficiency in project management tools and methodologiesExcellent and adaptive verbal and written communication skillsFamiliarity with cross functional team project managementExcellent time management and multitasking skillsAdapt to ambiguous situations and generate clarity Ability to analyze and problem solve complex challenges
Traits
Above all else, a consistently positive attitude and a willingness to do whatever it takes to create robust solutions to complex problemsCustomer-centric mindsetOptimistic listening and conflict resolution capabilitiesDemonstrated ability to influence others without authorityEager to take on new challenges with tenacity and positivityPatience, persistence, and attention to detail when resolving performance issuesObsession with bringing human-like intelligence to machines
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