FSR Supervisor (R1921)

Introduction to Shield AI
Shield AI’s mission is to protect service members and civilians with intelligent systems. Shield AI is a fast growing, venture-backed defense-technology company built around a team of proven executives, distinguished warfighters, and world-class AI engineers. Since 2018, Shield AI’s products and people have supported operations around the world with the US Department of Defense and our allies.


Job Description 

The FSR Supervisors ensure operational and personal readiness of the Customer Success Flight Operations pilot roster. They are responsible for daily administrative tasks, equipment and property accountability, and cross-functional support. They manage routine traffic with pilots, inter-organizational administrative personnel, and VBAT customers to ensure mission readiness and personnel and aircraft reliability. 

What You'll Do:
  • Track and manage CONUS and OCONUS FSR obligations across numerous contracts.
  • Mentor and develop senior VBAT Technical SMEs.
  • Serve as primary touchpoint cross-functionally between the FSR roster and the rest of the SAI enterprise. 

  • Required qualifications:
  • Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience.
  • UAS Pilot Industry Experience 
  • Preferred qualifications:
  • VBAT Technical SME 
  • Deployed operational UAS experience 
  • VBAT Instructor Qualified 



  • #LI-JM1 



    Total compensation: Salary within range listed above + Bonus + Benefits + Equity (if applicable)
    Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on the benefits offered is here. All offers are contingent on a cleared background check.

    Location guidelines-
    Onsite = 5 days/week
    Hybrid = Several days in the office
    Remote = Remote but able to come to the office as requested for business needs

    If you're interested in being part of our team, apply now! 

    Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. 
     
    To conform to U.S. Government regulations, applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. 
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    logo Shield AI Customer Success Flight Operations Full-time Onsite 📍 Dallas Metro Area Apply Now
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