HR Operations Associate, Washington DC or San Diego, CA (R2140)

Introduction to Shield AI

Shield AI’s mission is to protect service members and civilians with intelligent systems. Shield AI is a fast growing, venture-backed defense-technology company built around a team of proven executives, distinguished warfighters, and world-class AI engineers. Since 2018, Shield AI’s products and people have supported operations around the world with the US Department of Defense and our allies.

Job Description:

The People Experience/HR Operations Associate role is a great opportunity to apply and develop your skills in a high growth tech start up with over 600+ employees. You'll have the opportunity to wear a variety of hats and assist the People Experience Operations team as we integrate newly acquired companies and grow organically into the global market.

What you’ll do:

Investigate escalated data discrepancies and provide thorough, complete information to bring resolution

Ensure auditing and compliance with internal/external employment guidelines

Provide exemplary customer service and support to Shield AI’s new hires and managers in the onboarding and external labor processes

HRIS maintenance - UKGPro

Support PX team by processing employee changes and answering Ops emails

Answer employee questions in a friendly way, demonstrating the ability to anticipate follow-up questions or related needs

General People Experience administrative support

Annual state and Federal reporting

Help identify and develop automation opportunities to streamline People Experience processes

Other duties as assigned

Required qualifications:

At least 2-3 years of experience in Human Resources operations or related field

Excellent customer service skills

Knowledge of current employment laws and regulations

Hands on experience with HRIS and Timekeeping systems

Reporting and data auditing experience

Excellent organizational skills, detail oriented, flexible and able to adapt to change

You have a demonstrated record of working hard, being a trustworthy teammate, holding yourself and others to high standards, and being kind to others

Preferred qualifications:

Bachelor’s degree

Knowledge of UKG Pro and Costpoint is a plus

The ability to work effectively with global cross-functional teams in a fast-paced environment is preferred

Familiarity with current California employment laws and regulations

#LI-AM1

Total compensation: Salary within range listed above + Bonus + Benefits + Equity (if applicable)

Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on the benefits offered is here. All offers are contingent on a cleared background check.

Location guidelines-

Onsite = 5 days/week

Hybrid = Several days in the office

Remote = Remote but able to come to the office as requested for business needs

If you're interested in being part of our team, apply now!

Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

To conform to U.S. Government regulations, applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

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HR Operations Associate, Washington DC or San Diego, CA (R2140)

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