Quality Engineering Technician (R3097)
About Shield AI
Founded in 2015, Shield AI is a venture-backed defense technology company whose mission is to protect service members and civilians with intelligent systems. In pursuit of this mission, Shield AI is building the world’s best AI pilot. Its AI pilot, Hivemind, has flown jets (F-16; MQM-178 Firejet), a vertical takeoff and landing drone (MQ-35 V-BAT), and three quadcopters (Nova, Nova 2, iPRD). The company has offices in San Diego, Dallas, Washington DC and abroad. Shield AI’s products and people are currently in the field actively supporting operations with the U.S. Department of Defense and U.S. allies.
Job Description:
The Quality Engineering Technician (QET) plays a critical role in Quality Sustainment in production. QET will be responsible for operational quality over their respective line. This includes overseeing current inspection plan quality, tool calibration, QA initial NCR response, rework inspection, and overall day-to-day production quality assurance.
What You'll Do: Testing and Inspection
Quality engineering technicians will partake in conducting comprehensive tests and inspections on raw materials, components, and finished products. This includes adherence to established quality standards and protocols documented in inspection plans in 1Factory.
Inspection Plans
QET’s are responsible for maintaining inspection plans and revising previous inspection plans to adhere to Shield AI QA standard. QET’s will NOT own creating inspection plans for new parts or part revisions (unless approved by a QE). Below is a high-level overview of inspection plan guidelines.
Calibration and Tooling
Quality engineering technicians are tasked with the calibration and maintenance of testing equipment and tooling in their respective assembly lines. QET’s will perform tooling and station audits and record nonconformances for tooling misplacement/mishandling. Nonconformances will be reviewed with QE during QE Gemba. This ensures the accuracy and reliability of measurements and assembly, contributing to the overall precision of the quality assurance process.
NCR
QET’s will be the first response from Quality to issues found in production. QET’s will adhere to a 5-minute escalation strategy outlined below for issue escalation. For lower severity and non-recurring issues, QET’s will own NCR investigation and disposition over issues caused/found by/in their respective lines. QET’s will root cause issues and drive corrective and preventative action (CAPA) and escalate to QE if any cross-functional impacting change is involved. If safety/flight critical or re-occurring issue is identified, QET will notify QE immediately.
Shop Floor Containment
In the event of re-occurring or severe issues, QET will notify QE of issue and perform shop floor containment. QET will perform a walk-back to identify and document affected units in production and establish a “gate-check” inspection as early in the production process for the part as possible.
MRB & Rework
The QET will run point for MRB activities in production. This includes MRB transactions, rework, and inspection/verification. *Rework plan must be approved by QE*
Continuous Improvement
The QET will be directly involved with quality and process improvement initiatives and is expected to make valuable recommendations based on hands on experience and review. QET’s will monitor production performance and pain points to establish baselines for quality improvement initiatives.
Required Qualifications: #LI-JM1
#LC
Total package details for U.S. based positions:
- Regular employee positions: Salary within range listed above + Bonus + Benefits + Equity
- Temporary employee positions: Hourly within range listed above + temporary benefits package (applicable after 60 days
of employment)
- Interns/Military Fellows/Part-time not eligible for bonus, benefits or equity
Total package details for International positions which are roles based outside of the United States (where applicable):
- International premium, hardship differential, cost of living differential, living quarters allowance, foreign service transfer
allowance, equity, international benefits, visa assistance, and relocation assistance.
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check.
Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
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