Data Engineer

About us

At Siena we are revolutionizing the customer service industry with the world's first autonomous AI customer service agents. We are a remote-first startup that's passionate about enabling machines to engage in delightful and empathic conversations. Siena is the first of its kind, designed to work out-of-the-box to interact with customers across all channels from a single platform.

If you're excited about AI and the intersection of human-to-machine communications, and want to be part of a team who is driving innovation and making a real impact, then come join us in pushing the boundaries of AI and CX.

Some of our values

• Customer First: It's not just about solving issues or closing deals. We're in the business of understanding our customers so well that we can anticipate their needs and blow their minds.
• Straight Talk: Communication isn't just a checkbox for us—it's our operating system. We say what we mean, mean what we say, and have no hidden agendas or sugar-coating..
• Question & Disrupt: We do things that have never been done before—not for the sake of being different but for being radically better.

• Act with Agency: We don't wait for permission or perfect conditions. We evaluate the situation, make our best call, and go for it.
• Raise the Bar: We're not just meeting standards, we're aiming for setting them.
• Fast & Fearless: We move quickly but thoughtfully, and view mistakes and failures as stepping stones, not setbacks.
• Driven by Curiosity, Fueled by Growth: We ask the questions no one else is asking, dive deep, and come out the other side better for it.
• Synergy Over Solo: We value collaboration over individual achievement. When we work together, we're unstoppable. We're not just co-workers; we're co-creators.

Role Overview

You will be the founding Data Engineer at Siena AI, responsible for building the backbone of our data infrastructure. This role is pivotal in using data to inform strategic decisions and propel our AI-powered platform forward.

What You'll Do at Siena

• You will design, implement, and manage a scalable data infrastructure that accommodates the dynamic needs of a fast-growing startup.
• You will work with cross functional teams to define and implement data requirements.
• You will integrate data from various sources, creating a unified and reliable dataset that serves as the foundation for actionable insights.
• You will develop data models and databases, ensuring they are optimized for both analytical and operational use cases.
• You will build and automate reports and dashboards, empowering teams across Siena with the data they need to excel.
• You will champion automation and efficiency, streamlining data processes to maximize productivity and accuracy.

Who You Are

• 3+ years of experience in engineering or data analysis.
• You are adept in SQL and have hands-on experience with ETL tools and data warehousing technologies. Familiarity with Airbyte, dbt, or similar tools is a plus.
• You have a strong foundation in data modeling and database design, with attention to detail and a commitment to data integrity.
• You can translate complex data concepts into simple, actionable insights, making data accessible to all stakeholders.
• You are passionate about leveraging automation to enhance data workflows and efficiencies.
• You are a motivated self starter with incredible attention to detail.

Nice to Have

• Previous experience thriving in a high-growth startup environment.
• Proficiency in Python or R for data analysis and scripting.
• A compelling portfolio that highlights your achievements in data projects, particularly those that have driven significant business outcomes.

You Shouldn’t Apply If

• You are looking for a predictable, slow-paced work environment over the fast-paced nature of a startup.
• You are not excited about building data infrastructure from the ground up.
• Remote collaboration and working with a diverse, distributed team doesn't excite you.
• You are not comfortable with ambiguity.

Benefits

🏠 The flexibility to work from anywhere. Even if it's just from the comfort of your own bed (because let's face it, who doesn't love a good WFH situation?)

🌞 Flexible working hours. Because who said you can't design your day on your terms?

💸  Competitive salary and stock options. We offer highly competitive salaries and equity, because we're building this together.

🌴 Unlimited PTO. With unlimited paid time off and a minimum of 15 days off per year, you'll have plenty of time to explore the world (or just your couch).

📖 Growth stipend. An annual budget to continue learning and expanding your horizons. It's like getting a raise without having to ask for it. We invest in you, so you can continue to invest in yourself.

At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application.

Siena provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.