Solutions Consultant

About Siena

Siena is building enterprise empathic AI Agents powered by reasoning-adept LLMs. Siena is the first AI Agent of its kind, designed to integrate with existing systems and interact with customers across multiple channels from a single, unified platform.

If you're excited about the intersection of human-to-machine communication and want to be part of a team driving innovation and making a real impact in automating agentic workflows, join us on our mission to revolutionize customer experience through empathetic AI.

Some of our values

We're not big on corporate-speak, but here's what matters to us:

• We put customers first: We work hard to understand our customers. We try to put ourselves in their position and do more than they expect.
• We're direct and honest: We believe in straightforward, truthful communication. We say what we think, clearly and respectfully.
• We try new things: We're not afraid to do things differently if it means finding better solutions.
• We step up: When we see a chance to make a difference, we take it. We trust ourselves to decide and take responsibility for what happens.
• We're quick on our feet: We adapt to changes and challenges. We see them as chances to learn and grow.
• We stay curious: We ask questions and explore new ideas. What we learn helps us keep growing.
• We own it: We're all owners here. We take charge, make the call, and own the outcome.

About the role:

We’re on the lookout for a Solutions Consultant who’s ready to dive in and make an impact.

Why Siena Needs You!
Here’s the headlines of what you will be working on:

Sales and client relationship:

• collaborate with sales team on business opportunities
• deliver technical presentations and demos to prospects
• respond to rfps and technical inquiries
• act as trusted technical advisor to clients and prospects
• identify upsell and cross-sell opportunities

Product development and technical expertise:

• drive product evolution based on customer feedback
• collaborate with product management on feature prioritization
• maintain deep knowledge of siena’s offerings and industry trends
• provide technical guidance to internal teams and customers

Implementation and integration:

• design custom solutions for client needs
• oversee complex implementations and resolve technical issues
• design and execute pocs, analyzing results for improvements

Cross-functional collaboration:

• work with engineering, product, and support teams
• participate in cycle planning and product roadmap discussions
• facilitate communication between technical and non-technical stakeholders

Documentation and knowledge sharing:

• create and maintain technical documentation
• develop internal training sessions
• contribute to company knowledge base

Join Us If You:

• Have 3-5+ years of experience in a solutions consulting role within a B2B SaaS environment.
• Are technically savvy and can simplify complex concepts for others.
• Have a proven track record in client relationship management and advisory roles.
• Possess excellent presentation and communication skills.
• Can thrive in a fast-paced, collaborative environment.
• Are familiar with AI technologies and industry trends (bonus points!).

If you’re ready to bring your skills to Siena and help shape the future of our solutions, we want to hear from you! Let’s make great things happen together!

Why Joins Us

We're a startup. We can't offer you fancy offices or extra perks. But here's what we can offer:

• Real impact. Your work will directly shape our product and company.
• A seat at the table. In a small team, every voice matters. Yours will be heard.
• Freedom to work your way. Home, coffee shop, moon base - if you're productive, we're happy.
• Top pay. Competitive salary and an opportunity for equity or stock grants.
• Time off when you need it. Take at least 15 days. More if you need it.
• Budget to keep learning. Because if you're not growing, we're not growing.
• The chance to build something from the ground up. This is the time when what you do has the biggest impact.
• Problems worth solving. We're reshaping how work gets done.

At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application.

Siena provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.