Operations Manager (Contract)

We’re on a mission to democratize AI by building the definitive AI data development platform. The AI landscape has gone through incredible change between 2016, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!

At Snorkel AI, we are pioneering new approaches to data development. We are seeking a motivated, organized, and detail-oriented operations manager to manage a team of data annotators supporting new initiatives in our Research department. This is an exciting opportunity to contribute to cutting-edge approaches to data development. This role requires a high degree of adaptability, commitment to driving qualitative and quantitative success metrics, and excellent prioritization and communication skills.

Remote, US

The role may require working evenings or weekends at times. 

Main Responsibilities

  • Manage a team of data annotators to create high-quality labeled datasets for training, tuning, and evaluating machine learning models.
  • Provide training, instruction, and coaching to data annotators.
  • Manage day to day execution of annotation process and workflows.
  • Responsible for the annotation team’s timely and accurate completion of various annotation tasks.
  • Track and drive efficiency and quality of the data annotation team to support the needs of Research and Engineering projects
  • Collaborate with the engineering team and project owners to understand annotation requirements; translate requirements into policies and guidelines for annotators.
  • Separate annotators that are not meeting requirements.
  • Oversee the tracking and approval process for billable work to ensure accuracy, facilitating timely invoicing and revenue recognition.

Minimum Qualifications

  • 3+ years relevant work experience in operations management, program management or data annotation operations
  • Ability to manage a large team performing manual operations
  • Strong prioritization skills and the ability to self-direct
  • Adaptability and creativity when faced with operational challenges
  • Strong commitment to data accuracy and output
  • Problem-solving skills and aptitude for improving processes
  • Effective communication and writing skills
  • Bachelor’s Degree or equivalent experience
Be Your Best At Snorkel
 
Snorkel AI is on a mission to make machine learning practical for everyone, and it starts with building a team that welcomes, represents and gives opportunity to all. We work at the frontier of AI and software engineering, and believe that underrepresented communities need to play a part in shaping the future of these fields. At Snorkel AI, we actively work to create an environment that values end-to-end ownership, diverse forms of impact, and opportunities for personal growth.
 
Snorkelers are supported by an amazing team and an amazing set of benefits. We offer comprehensive medical, dental, and vision plans for Snorkelers and their families, plus a yearly wellness stipend. Our 401k program lets Snorkelers plan for their future and our parental leave program lets new parents take up to 20 weeks of paid time off. Learn more about these benefits and more — like our workstation setup allowance — on our Careers page.
 
Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.
 
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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