Content Moderator - New York

👋 Great to have you here - thanks for checking out this role!

TL;DR: we're looking for a Content Moderator to scale our moderation to 24/7.

Details on the job below 👇 but first, some context: 

What's Synthetic Media?

All emerging technologies start small and slow. At the beginning, not many notice, and the tech is still clunky.

Then, exponential growth kicks in, and things start to move quickly. All of a sudden, it just works.

That's where we're at with synthetic media:

Over the past 100 years, media production went through cycles of innovation that impacted the way content is produced, distributed and consumed. Synthetic media is the latest paradigm shift in this continuum.

The big change: using AI, we can generate video using code, instead of relying on cameras or microphones. Pretty cool, if you ask us 😎

At Synthesia, we believe that the future of media is synthetic, and we are on a mission to build the world's best AI video platform. If it sounds interesting, come and join us.

👉About the Role

As our Content Moderator, you will be responsible for tracking, understanding and avoiding unethical use of our technology. You will handle any breaches to our Terms of Service and keep the list of words for the machine moderation layers up to date. You will ensure legal compliance and safety of content.

We have multiple layers of machine and human content moderation already implemented at Synthesia. Part of your role is to keep improving our content moderation systems. Content moderation is a complex task, with ambivalent areas. Working with Synthesia's management, you will bring these ambivalent areas to light and implement systems to track good faith, versus bad faith use.

You will use our ethical principles and our Terms of Service to inform content moderation decisions. Our general stance is that Synthesia is not a public town hall, and we go beyond our legal requirements to ensure ethical use of synthetic media.

👉Requirements

• As we’re a global company with global customers, we need to make sure we’re available to support them 7 days a week. We’re looking for someone who is happy doing shift work, Monday - Sunday.
• Experience with content moderation of a technology platform.
• Experience with high-pace work environments.
• Experience with customer service or research.
• Highly organized, systematic do-er.
• Practical, non-theoretical.
• Must be in the New York City metro area.

👉The Good Stuff

In addition to being a part of a great team, working in a fun and innovative environment, we offer:

• Flexible WFH schedule 🏢
• Generous stock option plan 📈
• Discretionary based bonus 💰
• 100% Medical, Dental & Vision 👩‍⚕️
• 401k Plan 🧓
• 25 days of annual leave + Public holidays 🌴
• 4 week paid sabbatical after 4 years at the company + $10,000! 😍
• Fun culture with regular socials and company retreats 🎉
• Referral scheme 📨
• WFH set up ⌨

💰 Salary: $45,000

🌎 Location: New York City, Nomad District 🗽

If you want to be a part of building a legendary company,

COME JOIN US!

😊

☮️ Synthesia is fully committed to Equality, Diversity and Inclusion ☮️

Our ambition is to have an environment that is equitable, diverse and inclusive for all our employees now and in the future.

We believe that everyone at Synthesia is equally important, that we should celebrate diversity and the value it brings, and that everyone should feel they belong.

We want to be a business that champions equality and an inclusive culture; where there are no barriers to colleagues realising their potential; and where every individual feels valued, respected and accepted. 🏳️‍🌈