Solutions Sales Engineer - London

Why is now a really exciting time to join Synthesia?

Synthesia's vision is to build the first fully programmable video generation platform and help everyone transform non-video content into video. We are the world’s leader in synthetic AI, working with some of the world’s biggest corporate and media brands; BBC, EY, Facebook, McDonalds, Amazon and WPP, to name a few! We already partner with big celebrity names such as David Beckham and Lionel Messi, a campaign collaboration which also received a Cannes Lion Award in 2021. We have crazy user traction with our first self-service product for businesses in just 6 months since the unveiling! Despite the product still being in public beta, we have a very high NPS of 71 and growing! We've raised more than $66 Million so far from names like Mark Cuban, First Mark Capital, Kleiner Perkins, Seedcamp, Google Ventures and more! Currently ranked 4.8/5 on G2 🌟 #5 on Europe's Tech Soonicorn list 🦄

Join the rocket ship while it's taking off! 🚀

The role...

Reporting to VP Sales you will act as an extension to the sales team. Working closely with Sales reps on our highest value clients. You are capable of engaging in business-level and technical conversations at multiple levels of the organization - Ideal for an individual who wants to expand their career with a fast-growing software company

• Partner closely with Strategic and Enterprise Account Executives to deliver high-quality customer-facing documentation in support of sales objectives 
• Handle Security questionnaires from top tier clients 
• Collaborate and build strong relationships with internal teams including Finance, Legal, RevOps, Infosec, Services, and Sales
• Manage legal redlines, escalations and approvals with Legal parties on both sides
• Maintain a highly organized pipeline of deals from negotiation to close
• Input orders, confirm they are accurate and processed according to client requirements, and ensure related information is passed onto the relevant teams
• Liaise with suppliers and 3rd party partners 
• Assist directly with customer queries and requests related to contracting process
• Use Salesforce and other internal systems to create quotes, proposals & contracts 
• Attend internal sales meetings & stay up to date on strategic changes related to product, pricing and process 
• Adapt as the Sales Operations role and duty continues to evolve, and embrace technology as a way to drive efficiency and support business needs
• Identify and participate in process improvement initiatives

About you...

• 1+ years relevant work experience in a sales or operations role
• Technical aptitude and experience with Salesforce
• Familiarity with sales cycles and B2B environments
• Excellent written and verbal communication skills
• Ability to multitask in a fast-paced and demanding environment
• Strong attention to detail, organization and problem solving skills
• Previous experience in a high-volume order processing and/or data entry role
• Experience managing large and complex projects
• Ability to provide outstanding customer service
• High self-motivation, responsibility, and flexibility to achieve results
• A self-starter and “can do” attitude
• Ability to build effective customer and internal relationships
• Able to work to deadlines
• Knowledge of project coordination

The good stuff...

Alongside this, we have a generous benefits package below….

🏢 Flexible WFH

📈 Generous stock option plan

💰 Discretionary based bonus

🧓 Pension

🌴 25 days of annual leave + Public holidays

😍 4 week paid sabbatical after 4 years at the company + $10,000!!

🎉 Fun culture with regular socials and company retreats

📨 Referral scheme

⌨ WFH set up

If you want to be a part of building a legendary company, COME JOIN US! 😊